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Great service when I call fast responses from claims.
Great service when I call, fast responses from claims. Great coverage, choice of deductible. So many reasons
Insurer: Trupanion
By:
had a good experience up until now when review of a new invoice has appeared to totally confused the reviewer
had a good experience up until now when review of a new invoice has appeared to totally confused the reviewer
Insurer: Trupanion
By:
I chose a 10 because of the thoroughness & unhurried manner with which your representative explained info & repeated it if I asked.
I chose a 10 because of the thoroughness & unhurried manner with which your representative explained info & repeated it if I asked. Further, The Seeing Eye in Morristown, NJ solidly recommended you to me.
Insurer: Trupanion
By:
Surprisingly Excellent
I have a 10 year old chihuahua that has a heart murmur and collapsed trachea issues. She's on three different medications, so I accumulate invoices. I submitted ten invoices to Trupanion on Dec 18, they were all approved and processed by Dec 20, and the funds were deposited by Dec 21! That's truly stellar service to me!
Insurer: Trupanion
By:
I have found you that you guys do what you say you will do!
I have found you that you guys do what you say you will do!! You make the decisions in taking care of our fur family much easier. I can make a decision based more on what is best for my furry friend and not just can I pay for it. I have help! Thank you!! Also have been very timely in reimbursement of covered expenses!
Insurer: Trupanion
By:
I haven’t used the service at all and was not pleased to have my rate for one of my dogs increase almost 50% for this year.
I haven’t used the service at all and was not pleased to have my rate for one of my dogs increase almost 50% for this year. The only reason I switched from my prior insurance company was because Trupanion said it did not raise rates every year as a pet ages but apparently that was not true.
Insurer: Trupanion
By:
Quick turnaround
Impressed with quick turnaround even during Holiday season.
Insurer: Trupanion
By:
It saved my pets life!
It saved my pets life! I’ve been urging anyone in my life who has a pet to join Trupanion
Insurer: Trupanion
By:
Very honest and concerned about pets!
It took a while to get a behavioral claim approved, but once it went through we've been so grateful for Trupanion's help. Very true to the insurance policy, so thank you so much for that.
Insurer: Trupanion
By:
Compassion and amazing service
Life saver. My dog Jack Bear has been going through cancer treatment for the past 17 months and Trupanion helped me out with thousands of dollars for the best treatments for JB. The customer service representatives are dog lovers and understand how important our 4-legged companions are to us. They paid even for physical therapy!
Insurer: Trupanion
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