216,564+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,564 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My dog ate a rock!
My dog dug up a rock and accidently ate it. It was stuck in his intestines for 3 days, and wouldn’t pass. He wasn’t eating or drinking during that time. It was such a relief knowing he had insurance, that there was no doubt about not doing surgery when the Emergency Vet recommended it. He probably would have died from infection otherwise. The claim process is so easy. You just download the Vet bill and hit submit. The claim is then deposited into my bank acct. The only reason I didn’t give 5 stars is because the claim took over 4 weeks to process, otherwise they are great!
Insurer: Pets Best
By: Cheryl Leiknes
Wow!
I think when I decided to take out insurance for my rambunctious little Luna Blu, my husband was skeptical. But as luck would have it, she managed to do some serious damage to her leg tendon in one of her friskier moments. This injury required surgery that amounted in the thousands of dollars. I filed a claim and to my utter delight Nationwide paid it at 100% less the deductible for the major medical plan. Not only was it paid in a turnaround that would make two-legged insurers' head spin, but they were immensely courteous, helpful and genuinely compassionate about my sweet girl. The icing on the cake was the look on my husband's face when the claim payment came through. He was obviously quite proud of "our" decision to get insurance:) I can tell you unabashedly that I LOVE Nationwide - it's people and it's mission. Thank you so much for your amazing customer service. And Luna Blu is back to normal again - not sure if that is a good thing or bad!
Insurer: Nationwide
By: Deb
Thank you Nationwide!
I switched from a different carrier of pet insurance when my puppy was three months old on the advice of an employee at my vet's office. She said that Nationwide was much more reliable. She was right.
Insurer: Nationwide
By: Melissa
Remi is a healthy 4 year old dog and…
Remi is a healthy 4 year old dog and out of the blue came down with a fever and started bleeding out of his nose. Luckily, he is ok now with it just being that he sniffed something up his nose and dislodged it on his own, but when it was happening the last thing I could think of was how we were paying for all of it. Thankfully we have Pets Best so we didnt have to worry as much knowing that most of it would be covered. Thank you SO much for everything you guys do and helping Remi out!
Insurer: Pets Best
By: Bron
I love them they offer great coverage…
I love them they offer great coverage for my animals filing a claim is quick easy and not a hassle. I love the newsletters sent to me! I recommend them to any pet owner seeking to buy insurance for their pets!!!!
Insurer: Pets Best
By: Shyanne Ruffin
Satisfied Customers
We have been Pets Best customers for over two years now, and have been completely satisfied with the timely service that we have received.
Insurer: Pets Best
By: Anthony Crimi
Good service
It is a bit expensive for my almost 17 year-old cat, but it covers almost 100% of her more often health issues. The company takes a while to reimburse claims.
Insurer: Pets Best
By: Indira Morales
Premiums increase as well as time to payment
The amount of time for claims has gone up considerably. At first it was blamed on increased claim volume but has persisted. Also read the fine print as to the premiums as the animal ages compared to the yearly maximum. As your animal ages and beads care the premiums will get closer to the benefit max.
Insurer: Pets Best
By: jr Halpern
Super Easy
I am so surprised that all of my dealings with Nationwide Pet Insurance have been so easy. I have filed 3 claims and received 2 checks. I am so happy that of all my choices that I chose Nationwide.
Insurer: Nationwide
By: Mary
Thankful for Pets Best
Thankful for Pets Best. They've been so easy to work with during my dog's surgery. They provided personal service and communication throughout the prequalification process. It was a big help to not have to worry about the financial aspects during that time.
Insurer: Pets Best
By: Laurie Gray