217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service and phone skills
Excellent customer service and phone skills
Insurer: Trupanion
By: David
Even during this world of COVID where one expects to be on hold for hours on end to ever speak with a human my phone calls are answered by a friendly knowledgeable and professional human immediately.
Even during this world of COVID where one expects to be on hold for hours on end to ever speak with a human, my phone calls are answered by a friendly, knowledgeable and professional human immediately. They take the time to answer all my many questions in detail and they are so very human and let their personalities shine through. Oh and the coverage is amazing too.
Insurer: Trupanion
By: Rebecca
Emily was super kind and helpful.
Emily was super kind and helpful. First thing she did was to ask how Gus is doing and seemed to really care.
Insurer: Trupanion
By: Elizabeth
Eduardo was very friendly and helpful.
Eduardo was very friendly and helpful. He provided great customer service and explained fully the changes that were made to my policy.
Insurer: Trupanion
By: Helene
Life Saver!
Ease of use and vet's familiarity with it to process for me. Our golden retriever just swallowed another object that lodged in his stomach. Surgery was necessary. Without Trupanion, our total costs would have been over $4K.
Insurer: Trupanion
By: Debbie
Customer service is outstanding and the claims process is straightforward.
Customer service is outstanding and the claims process is straightforward. I have recommended trupanion to all my friends.
Insurer: Trupanion
By: Marjorie
Customer service has been excellent whenever I've contacted them
Customer service has been excellent whenever I've contacted them
Insurer: Trupanion
By: Marie
The Best
can't imagine an easier or wonderful experience
Insurer: Trupanion
By: Lee
Beth answered all of my questions and I didn't feel rushed at all.
Beth answered all of my questions and I didn't feel rushed at all. I felt that she genuinely understood where I was coming from and wanted to make sure we found the best outcome for me and my fur baby (Winston).
Insurer: Trupanion
By: Elise