154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 03, 2021

Agent was extremely knowledgeable and friendly. Enrollment was quick and easy.

Agent was extremely knowledgeable and friendly. Enrollment was quick and easy.

Insurer: Trupanion

By:

Useful
January 03, 2021

Good insurance

As usual, it's extremely easy to place a claim and turnaround time is quick

Insurer: Trupanion

By:

Useful
January 03, 2021

Excellent customer service

Because I have heard nothing but good things about this Company through word of mouth so that is why I decided to go with them and I chose that rating because I got excellent service on the phone with operator to sign me up.

Insurer: Trupanion

By:

Useful
January 03, 2021

Claims are processed quickly and checks mailed promptly.

Claims are processed quickly and checks mailed promptly.

Insurer: Trupanion

By:

Useful
January 02, 2021

Very fast and efficient

Very fast and efficient

Insurer: Pets Best

By: Ted Aguilar

January 02, 2021

Even better than I imagined.

I had an unexpected, expensive medical issue with my puppy and thankfully I had Pets Best Insurance to help cover the veterinarian bills. The claims process was very easy to complete. I called once to follow up and the person who I spoke with was extremely friendly and helpful. And most importantly was able to answer my questions right away. I highly recommend Pets Best Insurance for all pet owners.

Insurer: Pets Best

By: John H

Verified January 02, 2021

Amazing service

Excellent service and everyone is so friendly

Insurer: Trupanion

By: Beverly

Useful
January 02, 2021

Wonderful supportive company

Embrace has excellent personnel Very prompt service

Insurer: Embrace

By: Judy

Useful
January 02, 2021

Claims were paid

My dog had some serious health issues during the last six months resulting in some large claims. Although the time to process the claims was a bit long, all of the claims were paid without question. Sadly, we lost her at the beginning of December and Pet’s Best proactively refunded the premium for the remainder of the policy year. They also sent me a sympathy note. I was very impressed with this service at the end of my sweet girl’s life.

Insurer: Pets Best

By: Kim

Useful
January 02, 2021

I'd give them 6 stars if I could

I opened the policy for my dog a couple years ago, and hadn't ever really used it. Every time I took Chewy to the vet for a check up, it was a smaller bill, so I kept forgetting to submit the reimbursement request. But when crisis struck, and Chewy needed emergency surgery, the bill for that was another matter. It was SO easy to submit the claim, and they were super quick to handle it, even though it was the holidays. No hoops to jump through, no interrogations, no hassle. For the small amount I pay every month, it is WELL worth every penny to have this insurance for when you need it most.

Insurer: Pets Best

By: Mel Irish

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