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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Awesome service!
Awesome service! Very helpful!
Insurer: Trupanion
By:
Because he was great !
Because he was great ! Helpful and patient
Insurer: Trupanion
By:
Because she helped me quickly.
Because she helped me quickly. Was friendly answered the questions I had. She needs a raise n I didnt have to be on hold forever to get a real love person
Insurer: Trupanion
By:
Very poor customer service via email
Very poor customer service via email. I have submitted the same requested information from the Vet per Pets Best request; however, there is no follow through by Pets Best unless I call and spend two hours of my time. Additionally, there is no comprehensive policy documentation telling me specifically what is covered and what is not covered under the insurance policy.
Insurer: Pets Best
By: you do not have my permission
Great health Insurance
Great health Insurance! There was a lag on processing claims initially but the last month they have been a lot better.
Insurer: Spot
By: Lily
Thankful for Healthy Paws!
Healthy Paws has been so helpful to have for our bulldog Stella. They’ve always provided fast and friendly service and checked in on Stella after a major surgery she needed. English Bulldogs can come with a number of health issues in their lives. Being a family that adopts and rescues bulldogs we need all the help we can get. Of course in our case with Stella she had no preexisting conditions since she came to our family pretty young. Healthy Paws definitely helps with those unexpected medical expenses. Does not cover everything of course. Preventative care is not covered. But unexpected surgeries or monthly allergy injections which Stella needs are covered up to 80% and that helps so much!
Insurer: Healthy Paws
By: Angie
Huge, unjustified rate increase after 1 year
Be warned: their website claims that they make only small annual increases unrelated to past claims or age of the pet, and only considering advances in technology and care procedures. But our renewal proposal was for a 33% increase with no justification. Cancelling with them to go with a less exploitive company.
Insurer: Trupanion Canada
By: David
Great service
Great service! I owe my dog’s life to the funding and coverage your company assisted with medical expenses. Indebted to Trupanion for many years!
Insurer: Trupanion
By: Edward
Haven't actually needed them yet
Haven't actually needed them yet, but the service, information forwarding and just plain humanity shown by their customer service got me as a customer!
Insurer: Trupanion
By: Tristan
Impressed so far
Very easy claim process and insanely quick claim payout Very impressive, never expected anything like this from an insurance company
Insurer: Spot
By: Sergei Pokrovsky