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I typically give Trupanion high scores on almost everything.
I typically give Trupanion high scores on almost everything. However at the moment I’m still reeling from the notice of increase to my premium next year almost 22%) after another big increase last year (18%). Both of these are far higher than any previous year since we enrolled (9-12%). Michelle capably explained the reasons this might happen and of the reasons she outlined I suspect it’s a second emergency clinic that opened in our metropolitan area two years ago. I now understand and can find no real argument for the way Trupanion has chosen to do this, it makes sense and is better than basing increases on your pet’s particular history. I am just not liking it and from now on I will include this additional piece of information in any reviews I post in various forums I’m on for pet owners.
Insurer: Trupanion Canada
By:
Trupanion Really Cares
Losing Finley was devasting to our whole family and Trupanion was there to walk me through the process with such compassion. I wish I could remember the associate I spoke too but she was so nice and made me feel like Trupanion really cares about their members. You are truly an amazing company.
Insurer: Trupanion Canada
By:
Emergency Surgery
My puppy had to have emergency surgery, and I don’t think it was even an hour before it was approved and the vet was paid. I was so relieved and it was one less thing for us to worry about.
Insurer: Trupanion Canada
By:
Great Service!!!
Since Zeus was diagnosed in spring with heart disease Trupanion has been wonderful. They have made the process which was very stressful for us seamless. Thank you!!!!
Insurer: Trupanion Canada
By:
So far everything has been great
So far everything has been great
Insurer: Trupanion Canada
By:
Clear professional service
The agent was pleasant and answered all of my questions. She explained things in a way I understood and provided information so that I can make an informed choice about the plan we want for our pup
Insurer: Trupanion Canada
By:
Extremely fast and easy process.
The process was handled by our vet. We came home and the next day, the payout was done. Extremely easy.
Insurer: Trupanion Canada
By:
Great benefits!
Trupanion has always been there for my pets' health. They offer clinics the convenience of paying the clinic so I don't have that up front cost. Due to a work layoff this is a huge benefit for me!!
Insurer: Trupanion Canada
By:
Very friendly and helpful
Very friendly and helpful
Insurer: Trupanion Canada
By: