154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 29, 2020

No regrets!

Affordable health insurance with a caring company and customer service team. I did a lot of research before choosing and by far they had the best feedback. Now having used them I can say, the reviews were accurate! I am a first time user of pet insurance and had no issues submitting my first claim or getting reimbursed when my puppy got unexpectedly sick. There is no price on having peace of mind and knowing that my baby will be taken care of if need be. I hope to not have to use it again, but it’s a safety net I am grateful for.

Insurer: Healthy Paws

By: Liz

Useful
December 29, 2020

Amazing!!

Great customer service they knew my large breed Cane Corso needed some xtra because she was a large breed.

Insurer: AKC

By: Amanda

Useful
December 29, 2020

Had a real mixup with my dog's meds.

Had a real mixup with my dog's meds. Had been getting this med for nearly 2 yrs, fromPet Care Rx, but ordered from Chewy.com by mistake. They sent bill, which I forwarded to Trupanion. ((Existing claim.) They were denied, due to incorrect dosage. (I told them 1.25MG, but they requested Vet OK for 1.50MG; vet denied. But, I had already faxed bill to Trupanion, and they paid claim immediately! When I learned of mistake, I called Trupanion, and error was corrected. (ChewyRx.cIaimed that this med. NOT available in 1.25 mg (after I have been getting it for nearly 2 yrs.! Ordered pills from Pet care Rx, and pills on the way! Trupanion helped me by understanding and cancelling the auto-deposit to my bank. (I called bank, and it had already been done.) I was very stressed, as this med is VITAL to keep my fur baby alive and healthy; and Trupanion came through for me, and relieved my stress.

Insurer: Trupanion

By:

Useful
December 29, 2020

With the high cost of Vet bills.

With the high cost of Vet bills. It only makes sense to have Trupanion Pet Insurance.

Insurer: Trupanion

By:

Useful
December 28, 2020

A M A Z I N G

TruPanion has been an AMAZING insurance company! We insured our sweet little cat 4 years ago and it's definitely worth the investment! We dealt with the SWEETEST representative tonight named Ashley! She was sooo incredibly empathetic of our situation and so helpful! Wonderful insurance company!

Insurer: Trupanion Canada

By: Kelsey Hallett

Verified December 28, 2020

Healthy Paws is the absolute best

Healthy Paws is the absolute best! They are nothing short of amazing ! Our dog has had a few mishaps and has had to be hospitalized. Healthy paws claims is so simple and paid quickly! I recommend them to every single person I know who has a pet! My best friend and cousin use them now!

Insurer: Healthy Paws

By: Jennifer

December 28, 2020

Absolutely amazing customer service and fast claims!

Healthy paws is nothing short of amazing! Easy claims and paid fast!

Insurer: Healthy Paws

By: Jennifer

Useful
December 28, 2020

I have nothing but good things to say…

I have nothing but good things to say about FIGO and the ease of claims and reimbursement. Thank-you FIGO for being there.

Insurer: Figo

By: Glen Lusby

December 28, 2020

You’re better off putting your money in…

*This review is not based on the outcome of one claim, but on my experience being a customer for over a year* You’re better off putting your money in savings than trying to deal with these highway robbers. I have tried to file a few claims with Trupanion and I’ve been declined each time despite following every process. It seems like they arbitrarily decline claims and make you appeal them if you really want your money. I would rather know that I have an insurance company who goes to bat for me and finds ways to protect me, then looks for ways to say no. I regret ever leaving PetPlan for this awful company. I’ve cancelled my policy and feel better about going broke at the vet than dealing with Trupanion ever again. That should say a lot.

Insurer: Trupanion Canada

By: eryneryn

Verified December 28, 2020

One of the best companies I've ever dealt with

We've never had pet insurance before, but then again, we've never owned a lab/retriever mix before, either. When we adopted our dog she was 15 months old. Our very wise vet advised us that with Greta it wouldn't be "if" she ate something she shouldn't, it would be "when." He suggested that we get pet insurance and advised us that while there were a couple of other options, Trupanion was very good. It turns out that that was an understatement. One year later, after a week of watching our girl get sicker and sicker, it was clear that Greta needed surgery to remove a blockage. (It was awful and scary and upsetting but she is now fine and not likely to learn from her experience.) When handed the bill - which we hadn't even discussed with the vet - we were relieved to see that the vet's office was able to submit the claim themselves leaving us with only our deductible (we have the "Standard" plan) and 10% of the total bill. And when we realized that the visits to the vet right before the surgery, the X-rays, the IVs, and other care hadn't been included but were all part of the same 'episode' that we'd already paid for, we submitted those and Trupanion instantly processed refunds to us. What company anywhere is that efficient? If you have to go through a dreadful medical experience with your sweet pet, how wonderful it is to have the support, promptness, and efficient follow-up of a company like Trupanion. I strongly recommend this company to everyone with a dog!!

Insurer: Trupanion

By: Judith

Useful

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