154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 04, 2021

Pet Best has poor customer service because they deny claims then do not take calls or chats to explain.

Once policy is purchased and a claim eventually filed they deny it then you cannot reach them by phone or chat to see why the claim was denied.

Insurer: Pets Best

By: Cheryl

Useful
Verified January 04, 2021

Best pet insurance ever!

Years ago, I learned the value of having pet insurance when my first German Shepherd had a reaction to an antibiotic that almost killed him. With my latest dog, we decided to switch to Healthy Paws because of the simplicity of filing claims, and its straightforward reimbursement process. From the beginning, our experience with Healthy Paws has been nothing short of amazing -- especially when our dog became very ill with an autoimmune disease that required expensive diagnostics and medications. There was no pushback whatsoever, no repeated requests for additional documentation, and no questions about his treatment. I cannot say enough about this company, or its people. It has been five star all the way, and our dog is back to himself. Thank you Healthy Paws!

Insurer: Healthy Paws

By: Customer

January 04, 2021

Fantastic

Years ago, I learned the value of having pet insurance when my first German Shepherd had a reaction to an antibiotic that almost killed him. With my latest dog, we decided to switch to Healthy Paws because of the simplicity of filing claims, and its straightforward reimbursement process. From the beginning, our experience with Healthy Paws has been nothing short of amazing -- especially when our dog became very ill with an autoimmune disease that required expensive diagnostics and medications. There was no pushback whatsoever, no repeated requests for additional documentation, and no questions about his treatment. I cannot say enough about this company, or its people. It has been five star all the way, and our dog is back to himself. Thank you Healthy Paws!

Insurer: Healthy Paws

By: Molly

Useful
Verified January 04, 2021

I have a 2 YO that had to have…

I have a 2 YO that had to have emergency surgery and cost me over $8000. I sent in my claim and was sent a refund within 3 days at my 80%. I am so blessed to have this coverage which during these times is so important. Thank you Healthy Paws!

Insurer: Healthy Paws

By: Robbi Mckenzie

January 04, 2021

Best service possible

I have a young little shorkie that has the tendency to eat things off the ground, apparently she ate a piece of bark and got stuck in her intestine. She has IBS issues so i just assumed she was not feeling well, but 5 days later she stopped eating and had to rush her to the ER in Santa Cruz. They did emergency surgery on her that evening and was in ICU for 3 days. This cost me over $8,000 and submitted my claim to healthy paws and had been reimbursed my policy 80% within 3 days and over the holidays. I even got an email from the customer service team asking for an update. LOVE THEM

Insurer: Healthy Paws

By: Robbi

Useful
January 04, 2021

They have been taking way to long to…

They have been taking way to long to process the claims

Insurer: ASPCA

By: Kathy Cristiano

January 04, 2021

Healthy Paws was the BEST decision I ever made!

I did extensive research on various policies when I purchased Healthy Paws coverage for my puppy seven years ago. I have not regretted my Healthy Paws decision. My dog, Phoebe, recently experienced serious seizures which required a neurology consult. The insurance claim process is easy and I received my reimbursement check within 2 weeks of my claim. Amazing.

Insurer: Healthy Paws

By: Lori

Useful
Verified January 04, 2021

Great Insurance for Pets!

I have not yet had any issues with Spot Insurance. I am always sure to get the itemized bill and receipt to submit to them and with that there have been no questions or problems from my end as to why they did or did not accept part or all of a claim. So glad I found them! Totally worth the monthly fee!

Insurer: Spot

By: Kim Trenkamp

January 04, 2021

Very customer friendly policies and staff and no limit on annual coverage.

Very customer friendly policies and staff, and no limit on annual coverage. Great company, and I have recommended Trupanion to others.

Insurer: Trupanion Canada

By:

Useful
January 04, 2021

Very friendly and helpful

Very friendly and helpful

Insurer: Trupanion Canada

By:

Useful

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