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Great customer service!
Great customer service!
Insurer: Trupanion
By:
Bumpy start
I still do not have my online accout set-up - the first person i connected with could only reset my password and when that did not work transferred me to an agents line which I was on hold for too long. I hung up and called back. I spoke to Tamara and she understood the problem and is following up with me.
Insurer: Trupanion
By:
Branwyn's recurrent lameness claim
It was an easy and efficient process. With the prior claim number for this condition, I merely submitted the follow up visit and paid invoice with the specialist. It was processed and reimbursement disbursed to me quickly. Thank you.
Insurer: Trupanion
By:
Monica was great.
Monica was great. General cost is to expensive.
Insurer: Trupanion
By:
Blue’s allergy problems.
My claim was taken care of very quickly.
Insurer: Trupanion
By:
My questions were answered
My questions were answered
Insurer: Trupanion
By:
Natalie from Trupanion showed so much empathy while handling Ozzie’s case.
Natalie from Trupanion showed so much empathy while handling Ozzie’s case. She made us feel at ease and was very compassionate. She went ahead and took care of the documentation and the pre-approval process from her side while we were rushing Ozzie to the ER. By the time we reached the ER, all the documentation was ready to go. She made the whole process so easy and seamless for us.
Insurer: Trupanion
By: