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Great customer service.
Great customer service.
Insurer: Trupanion
By:
I am pleased with the cost and coverage of the plan.
I am pleased with the cost and coverage of the plan. I am markedly impressed by the customer service, especially my most recent interaction with Noreen. She was kind, transparent, and explained the claim process thoroughly. She went above and beyond to help me.
Insurer: Trupanion
By:
I called to chang my credit card number she was very professional and found my account right away.
I called to chang my credit card number, she was very professional and found my account right away.
Insurer: Trupanion
By:
I chose the score as Patrick was extremely knowledgeable polite and took his time to discuss my subscription.
I chose the score as Patrick was extremely knowledgeable, polite and took his time to discuss my subscription.
Insurer: Trupanion
By:
I couldn’t be more pleased with the service I received!
I couldn’t be more pleased with the service I received!
Insurer: Trupanion
By:
Easy to sign up
I did it over the phone and it was very easy. I gave it a 9 because I literally just signed up and have not used the service yet.
Insurer: Trupanion
By:
I had a very good respond by one of your representatives.
I had a very good respond by one of your representatives.
Insurer: Trupanion
By:
Not worth it!
I have had Trupanion for years and I have yet tor receive a single dollar toward my pet's care. I sent in my claim a few weeks ago and I haven't heard back yet. However, I am sure that when I do, the answer will be that the service was not covered.
Insurer: Trupanion
By: