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Pet parents across the U.S. and Canada have left over 210,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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outrageous 250% premium hike to $320
Healthy Paws has been raising premiums at an alarming rate for years, way faster than the cost of vet care inflation which they originally promised to stick to. There was a class action against them in California that didn't go anywhere. We thought last year's hike was bad when they increased it by 25%. Once my dog turned 10 years old they increased it by 250%. Our premium is $320 a month now which is outrageous. It is as if they want us to cancel our policy. Now that our guy is old they don't want to care for him even though they've made plenty of money off of us for a decade. So much for being a loyal customer.
Insurer: Healthy Paws
By: Brooks Ambrose
Great coverage for my cat, for all her life
Metlife has been great insurance for my cat, they are covering all her medical needs, I never had a problem with them to the very end, when I sadly had to let her go over the rainbow bridge.
Insurer: MetLife
By: Kippy63
Did not appreciate how my monthly…
Did not appreciate how my monthly premiums increased drastically because MetLife decided to not carry the policy I had for my pet. There was no notification, explanation, no warning.
Insurer: MetLife
By: customer
I used Pawpolicy to locate MetLife Pet…
I used Pawpolicy to locate MetLife Pet Insurance. They offer a great comparison option. MetLife Pet ticks all the boxes on coverage and pricing for our kittens
Insurer: MetLife
By: JenR
WILL NOT COVER LIGAMENTS in Accident Only
If I could give less than a star I certainly would. We have had this insurance and paid almost $500/year in premiums for the past five years, and when we finally went to use the insurance for the first time, they denied us like all the reviewers before us: they now consider ligaments illnesses. Yet they continue to sell the accident policy with the language that ligaments are covered (Our original policy even suggested they'd cover up to two! With accident only coverage!). That language is still in the accident only policy, yet they will decline your claim and state that these are now defined as an illness. We had a dog running healthily a week prior to his accident where he could no longer walk, and they will say that this "disease is intermittent and degenerative." BUYER BEWARE. They will find a way to reject your claim.
Insurer: ASPCA
By: D Hankins