216,496+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,496 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,773 reviews

4.9
Healthy Paws

11,054 reviews

4.9
Fetch

5,377 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,927 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

April 25, 2020

Until I finally spoke to Penny

Until I finally spoke to Penny, nothing was being done. She was great and resolved the problem.

Insurer: Pets Best

By: DOBERMAN PINSCHER CLUB TAPPANZ

Verified April 25, 2020

So far so good

So far so good. Signing up was easy. We’ll see how things go when I start filing claims.

Insurer: Spot

By: David Blankenburg

April 25, 2020

Claim submit

When I go online to see what claims I submit they are by date. But when I submitted more than 1 claim with a date range I don’t know which claims I submitted or not. I wish Nationwide would have a copy of my submit with each claim with the date and the invoice # so I know which claims I submitted and not have to submit a duplicate claim. It would be most helpful.

Insurer: Nationwide

By: Andalyn

Useful
April 25, 2020

Nationwide processes our pet claims very quickly!

Very happy with this insurance!

Insurer: Nationwide

By: Lindsey

Useful
April 25, 2020

Stay away from HEALTHY PAWS

Stay away from this insurance company. They would try all possible ways to NOT PROVIDE insurance benefits to the customer. When I first enrolled with them, I provided all the medical records and confirmed my pet has no pre-existing conditions. Within my first 3 claims, since they were all within my deductibles, the claims were quickly processed through. And of course, I received no reimbursement whatsoever. I paid all vet visits out of my pockets. Up until my fourth claim, once it hit the limit of deductibles, they started causing troubles with us, asking me and my vet sending all the prior lab results and past medical records multiple times. We basically had to submit similar documents repetitively to them. And even so, we complied. And the claimed took them 24 days to process. After that, they sent me an email, stating that my vet visit was due to an ongoing condition prior to my enrollment. So it was not within coverage. That was clearly a lie. The tail injury on my pet was superficial and it only occurred after my recent move to a new apartment. I was enrolled with them for more than 7 months. Plus, upon my enrollment, we both confirmed my cat has no pre-existing condition. After rounds of document exchange and conversations for this claim, I don't want to go into trouble again to call and challenge them. And this honestly doesn't even worth my time. I advise all of your pet owners out there to AVOID HEALTHY PAWS PET INSURANCE at all costs.

Insurer: Healthy Paws

By: Luyi

Useful
April 25, 2020

Trying to submit a claim on li e was very confusing.

I appreciate having pet insurance, if it were not for the insurance we would have had no choice but to euthanize Deeks. However, trying to submit a claim online was very difficult and the website would not cooperate (of course it could have been the nut behind the keyboard). I had to end up going on to your site and printing up a claim form and mailing it in. For someone who's not computer savvy, you guys make it really hard.

Insurer: Nationwide

By: Robin

Useful
April 25, 2020

Very helpful and answered all my questions

Very helpful and answered all my questions

Insurer: Trupanion Canada

By: Chris

Useful
April 25, 2020

Trupanion is a great pet insurance company.

Trupanion is a great pet insurance company. I have never had any issues with claims or customer service. I am very satisfied with this company and it's staff. Everyone is very informative and helpful.

Insurer: Trupanion Canada

By:

Useful
April 25, 2020

Toni was succinct and very helpful

Toni was succinct and very helpful

Insurer: Trupanion Canada

By:

Useful
April 25, 2020

Very friendly easy access and all questions answered

Very friendly, easy access and all questions answered

Insurer: Trupanion

By: Sheree

Useful

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