217,074+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Don't believe the 30 day money back guarantee
Without belaboring the details, I bought the insurance and submitted a claim about two weeks later. The claim wasn't process for THREE MONTHS; therefore, I missed the 30 day cancellation window. Then the company determines, based on my pet's records, that she showed symptoms of a disease that was later diagnosed. This, FWIW, a GEICO company. I've filed a complaint with my state insurance regulator.
Insurer: Embrace
By: BC
Don't use them
Don't use them. They fight you on everything, don't include any explanation and try to short change you at every turn. I signed up for $52/month, $250 deductible, 80% reimbursement policy. I thought it was pretty expensive but if she has to go to the pet hospital I thought it would be worth it. Three weeks after my insurance started, my puppy started pooping blood so we took her to the ER. Between the intro exam, that visit, and the follow up, I spent $835. They reimbursed (against deductible mind you) $114. They provided no notification of this, but when I dug into the claims and then called, they said the ER visit was due to "pre-existing" conditions. I canceled my service and I recommend you don't sign up with them. Not worth it.
Insurer: Healthy Paws
By: John
Easy to communicate with but aggressive about finding reasons to deny or reduce claims. Very disappointed.
Trupanion has a smooth and quick customer service, but is aggressive about finding reasons to deny or reduce claim amounts. Don't count on the coverage to truly have your back. My dog had a dental injury and Trupanion reduced our claim to 15% of the submitted amount. He has allergies and they've denied coverage of any portion of his treatment for skin conditions as 'behavioral'. If you want coverage for catastrophic care, then maybe consider a policy, but read the fine print of the policy terms carefully and be aware that any possible loophole will be aggressively exploited to avoid coverage.
Insurer: Trupanion
By: Laura
Not a good company customer service wise
Customer service rep was not kind.
Insurer: Nationwide
By: Joan
All wellness and anything with wellness should be covered!
It’s frustrating that wellness items such as nail clipping and anal gland excisions are not covered. These are a part of keeping our kids well.
Insurer: Nationwide
By: Christina
I am goad I chose Nationwide
I gave 5 stars because I was rerated after my first year and charged more for my yearly unsurance premium. So, I chose to go down in services since my pup passed all his wellness services primarily and now I am paying less than I was, but I did not know that I can never go back to full coverage. I get paid promptly and it is really easy to process claims. The staff are patient and friendly which is always a plus.
Insurer: Nationwide
By: Erin
Joe is the best
Joe should be promoted to the next level very profesional kind and great agent
Insurer: Embrace
By: Robert
Very helpful and informative!
Very helpful and informative!
Insurer: Trupanion Canada
By: Donna
Trupanion has saved my heart and my furry babies on countless occasions!
Trupanion has saved my heart and my furry babies on countless occasions!! Very grateful I choose them for their health insurance!!
Insurer: Trupanion Canada
By: Johanna
They understand the different ways to consider pet insurance.
They understand the different ways to consider pet insurance..... honestly
Insurer: Trupanion Canada
By: Ron