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Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Feel that so far the service has been great!
Feel that so far the service has been great!
Insurer: Trupanion
By: Sharon
Trupanion gives me piece of mind when it comes to Margo (and previously my dog McLovin) Their customer service is amazing they are prompt with replies and seem to care about my dog even though they have never met.
Trupanion gives me piece of mind when it comes to Margo (and previously, my dog McLovin) Their customer service is amazing, they are prompt with replies and seem to care about my dog even though they have never met. This company has heart!
Insurer: Trupanion
By:
Your annual fee increase of 19.
Your annual fee increase of 19.x% YoY is more than reason enough to abandon Trupanion. Your contract says rates may go up or down by up to 19.x%...funny how it ALWAYS goes up by the maximum ever year. This is shameful and I will no longer be recommending Trupanion for this reason.PetPlan offers far more competitve rates for an 8 year old dog. When I requested a lowering of rates, Allison did her job of towing the company policy...but wrong answer for the customer.
Insurer: Trupanion
By: Petra
Excellent customer service and thorough in explaining the plans.
Excellent customer service and thorough in explaining the plans.
Insurer: Trupanion
By: Sandra
It was so easy to speak to Natalie today.
It was so easy to speak to Natalie today. She was concise and to the point. I was impressed by how quickly and easily she was able to answer my question about coverage for my pet and she was very nice and helpful. She went above and beyond to help me with everything I might have needed.
Insurer: Trupanion
By:
Because.
Because. Never have any problem with them I recommend this insurance to all my friends and family
Insurer: Trupanion
By: Rose
Trupanion has always been efficient in seeing that our claims receive immediate attention.
Trupanion has always been efficient in seeing that our claims receive immediate attention.
Insurer: Trupanion
By: Barbara
You guys have been so helpful and professional during this very stressful time as we deal with our pet’s unfortunate illness.
You guys have been so helpful and professional during this very stressful time as we deal with our pet’s unfortunate illness.
Insurer: Trupanion
By: Walter