219,360+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

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Category with most reviews

14,029 Payment Experience 61,446 Claim Coverage 73,793 Customer Service 22,144 Price Satisfaction 14,752 Other

May 22, 2020

It was super easy to contact someone and my claim was covered within 1-2 business days - including depositing my reimbursement in the bank.

Insurer: Trupanion

By: Jodi

Useful

May 22, 2020

A bit disappointed.

I'm disappointed that by proactively obtaining insurance for a rescue animal, who came to me with an issue that I considered needing attention by a veterinarian, I now am unable to have any of the following treatment any similar condition to that reimbursed. "Itching" could cover a myriad of conditions and not be the same condition that the animal was initially seen for. So, any new itching, scratching or allergy is not reimbursable, which I find a little extreme, given that dogs scratch. I now wonder if having pet insurance that does not cover any new incident or coverage of a following similar incident is worth it at all. I obtained my animal from a rescue on 12/1/19. I proactively obtained your insurance policy. I scheduled an exam for him the following week because he had not previously been on flea/tick/heartworm preventative medicine, and had a couple irritated spots I thought should be looked at. Given the probationary period of this policy, I should have waited another 30 days to bring him to be seen, and let him scratch, so as to have that incident covered and any future incidents of scratching be covered. I've had several animals and this was the first I obtained insurance for. My other pets have lived between 11-16 years with (thankfully) no major expenses. I'm wondering now if that's the route I should have taken with this one, as so far, nothing has been reimbursed.

Insurer: Trupanion

By: Julie

Useful

May 22, 2020

Claim payments

I have found that Trupanion expedites a reasonable reimbursement & addresses claims in a very timely manner.

Insurer: Trupanion

By: Maria

Useful

May 22, 2020

Best company ever!

I have already told many people about you. I think you are awesome. Very fast service and money in my account quickly. Best ever! TY so much

Insurer: Trupanion

By: Susan

Useful

May 22, 2020

I've recommended - referral credit?

I already recommended Trupanion to my brother Todd Bergling who began a policy with you all for his puppy Hansel this month of May 2020. Is there some sort of referral credit?

Insurer: Trupanion

By: Dana

Useful