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Easy to add claims but not much…
Easy to add claims but not much visibility after.
Insurer: MetLife
By: Courtney Fuller
Good commitment for reimbursement
Good commitment for reimbursement
Insurer: MetLife
By: TRAN/CHI NGUYEN BUU
All is good
All is good. The only question I have is why the office charge for an emergency call is not covered.
Insurer: Trupanion
By: David Frei
The whole issue of starting a new claim…
The whole issue of starting a new claim every time my veterinarian calls the condition diarrhea and a new deductible is more than frustrating. It feels dishonest. The dog has chronic diarrhea well controlled with medication….. we have tried to determine a cause. If the claims adjuster would look at the record this would be clear. Then am told “we don’t go back that far because diarrhea is a symptom not a condition”. Apparently they are reviewing this but after at least six calls with different people and my veterinarian having to resend the dogs entire medical record ( he is 9 years old!). Prior claims were handled in a satisfactory manner but not this condition. Come live at my house for a while and experience living with a dog that has intermittent diarrhea then you may have some empathy
Insurer: Trupanion
By: Van
Darren was wonderful
Darren was wonderful! He made this process smooth and seamless. He was also very professional and kind.
Insurer: Nationwide
By: Michelle
Amanda is super friendly and helpful.
Amanda was super friendly and patient with me. She fielded two different phone calls from me, answered all my questions, and waited while I fiddled around with all the different options. Choosing an insurance policy that is right for both your beloved animals and your wallet is tricky, and Amanda was very supportive through the process.
Insurer: Fetch Canada
By: Desiree
Extremely quick and efficient
Extremely quick and efficient, with good communication from the company and outreach to the service provider. Will continue to highly recommend Embrace for all our pet insurance needs.
Insurer: Embrace
By: Benjamin Berg
Thank you Monica!
Monica listened to me with great patience. With genuine care for my concern, she resolved my issue in under a minute. Thank you Monica, you are part of why I've been doing business with PetPlan for years👍💯🐕❤️
Insurer: Fetch
By: Holly PWC
I really appreciate Pets Best coverage…
I really appreciate Pets Best coverage - the wellness option gets me consistent refunds yearly and I feel well covered for my dog and every risk we're exposed to as a city family! They're very quick to reply and refund on claims.
Insurer: Pets Best
By: Maya