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Very happy with Trupanion.
Always get our coverage right away.
Insurer: Trupanion Canada
By:
Professional and Genuine
Always prompt with the processing and, more importantly, their emails are always filled with kind thoughts for our dog; always wishing him well. A small gesture that means a lot.
Insurer: Trupanion Canada
By:
Claims I made in the past were hassle-free.
Claims I made in the past were hassle-free. Get good service when I phone for info. Staff have always been knowledgeable, polite and competent.
Insurer: Trupanion Canada
By:
Disappointed ten years in.
Deductible should be year based not per illness/claim I think people hold back on the pet care because of this. I already pay $1000 a year monthly, then when I take my pet in for a check up.....I pay again. I might as well not have insurance. Also before Trupanion took over from Pet Insure, my monthly payment were NEVER supposed to increase. I tell people when they ask what I think of Insurance.
Insurer: Trupanion Canada
By:
Good value “fur” the buck
Good value “fur” the buck
Insurer: Trupanion Canada
By:
I haven't actually submitted a claim.
I haven't actually submitted a claim.for my dogs injury, as it requires further assessment and time for swelling to go down. However, I was and am distraught at my puppy's injury and the lady that took my call was very empathetic and reassuring.
Insurer: Trupanion Canada
By:
Jaclyn was great when I needed her to be great??????
Jaclyn was great when I needed her to be great??????
Insurer: Trupanion Canada
By:
John was good to talk to and very polite
John was good to talk to and very polite
Insurer: Trupanion Canada
By:
Fast and easy
Our claim was fast and easy! 100% satisfied!
Insurer: Trupanion Canada
By:
Poeple on the phone are helpfull
Poeple on the phone are helpfull
Insurer: Trupanion Canada
By: