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Knowledgeable staff
Staff were knowledgeable and I received the exact same information on multiple calls.
Insurer: Trupanion Canada
By:
Excellent customer service
The claim was processed quickly. I also received an email letting me know that the claim was being processed.
Insurer: Trupanion Canada
By:
Great customer service
The rep I dealt with was very friendly and helpful and made sure I understood everything. Made it super easy.
Insurer: Trupanion Canada
By:
Moving forward with Trupanion
The service rep was very friendly, helpful and instilled a good degree of confidence in the service and my daughter and her husband have both users of Trupanion for their older dog and expressed a positive experience so I will probably do the same.
Insurer: Trupanion Canada
By:
There are always very helpful and nice
There are always very helpful and nice
Insurer: Trupanion Canada
By:
Took my dog to an emergency vet.
Took my dog to an emergency vet. Provided the vet with my policy number for payment of claim. Trupanion responded to the vet within 5 minutes.
Insurer: Trupanion Canada
By:
Great service
Trupanion was quick to send us our claim info and then get back to us regarding coverage.
Insurer: Trupanion Canada
By:
A great dog owner experience
Trupanion was recommended to me by a neighbour years ago. I chose them after reading reviews. I did not need until after 2 years and now I can say they are fantastic. I do recommend to other dog owners that I meet.
Insurer: Trupanion Canada
By:
Great customer service
Very friendly customer service via chat, much appreciated.
Insurer: Trupanion Canada
By:
Happy
Very good customer service and good price !
Insurer: Trupanion Canada
By: