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Customer service is friendly and very helpful.
Customer service is friendly and very helpful. I am very satisfied so far.
Insurer: Trupanion Canada
By:
Everyone has been helpful every time I have requested help.
Everyone has been helpful every time I have requested help. Whether it be online via chat or through the phone, I was also given an informative answer.
Insurer: Trupanion Canada
By:
Payment turnaround
Fast and accurate
Insurer: Trupanion Canada
By:
Stress free
Fast, easy, always there when I need it
Insurer: Trupanion Canada
By:
Great plans reasonable rates
Great plans , reasonable rates
Insurer: Trupanion Canada
By:
Helpful personnel
Helpful personnel
Insurer: Trupanion Canada
By:
I didn’t expect to get a refund as I didn’t remember that our dog had an eye infection in the past.
I didn’t expect to get a refund as I didn’t remember that our dog had an eye infection in the past. I’m pleased our vet put the claim though and your records were much more accurate than my memory. I received an email within a day saying I was getting a refund and received the cheque in the mail within ten days. Very good service.
Insurer: Trupanion Canada
By:
I have had the most pleasurable experience with Trupanion.
I have had the most pleasurable experience with Trupanion. The people behind the name are deeply caring, and has your back! Our furry little friends mean so much us, my number one priority is to make sure my pet gets the upmost care all around. ??
Insurer: Trupanion Canada
By:
I think Trupanion is basically a rip off given that it doesn’t cover fees to visit the vet to find out what’s wrong.
I think Trupanion is basically a rip off given that it doesn’t cover fees to visit the vet to find out what’s wrong. Also the exclusions on our policy are pretty outrageous. And it’s expensive. We will be cancelling at some point. We also have another policy with a competitor that we like more. But we will eventually self insure.
Insurer: Trupanion Canada
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