154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 23, 2021

Because he was very patient and explained everything.

Because he was very patient and explained everything.

Insurer: Trupanion

By:

Useful
January 23, 2021

Because the share cost for older dogs is very high.

Because the share cost for older dogs is very high. This type of insurance is more beneficial if you get a puppy. This type of insurance is not very cost effective for older rescue dogs with pre existing condition.

Insurer: Trupanion

By:

Useful
January 23, 2021

Excellent help knowledge and professionalism from staff.

Excellent help, knowledge and professionalism from staff.

Insurer: Trupanion

By:

Useful
January 23, 2021

Excellent service

Excellent service

Insurer: Trupanion

By:

Useful
January 23, 2021

Good service courteous people covers meds services

Good service, courteous people, covers meds, services

Insurer: Trupanion

By:

Useful
January 23, 2021

Great customer support

Great customer support

Insurer: Trupanion

By:

Useful
Verified January 22, 2021

Trupanion is fabulous and I could not have better coverage.

I have had the BEST assistance with your insurance. My shepherd had many health issues and Trupanion has been there for us all the way. Thank you.

Insurer: Trupanion

By: Deb

Useful
January 22, 2021

Always Transparent, Reliable, Prompt, and Friendly

I honestly can't tell you how much your support has meant to me and to our crazy, wonderful, quirky, totally loving pup. I fully expected to be kicked out after all of her needs but you've always come through for us. Here's to hoping that 2021 is better on her joints! THANK YOU!

Insurer: Trupanion

By: Dianne N.

January 22, 2021

Ease of submitting a claim and the…

Ease of submitting a claim and the prompt refund is appreciated. Friendly customer service. So far a good investment.

Insurer: Pets Best

By: Shanteria Dixon

January 22, 2021

Long Processing Times and Difficulty Getting Claims Paid

My claim was denied originally despite all documentation from the visit being provided. When I tried to reach someone on the phone or chat it was almost impossible. When I finally could talk over chat I was told the doctor's SOAP notes were needed from my pet's very first visit that was months prior and unrelated to the current claim. The doctor sent them over, and despite PetsBest saying the claim would be reopened when the notes were received, it never was. This time I was able to get someone on the phone from your company after almost an hour of waiting, and was told the notes from the doctor were never forwarded on PetsBest end to the processing department after being received. Months later, the claim was finally paid out, but never would have been if I didn't call to make sure you all did your jobs properly on your end.

Insurer: Pets Best

By: Lynn

Compare top pet insurance providers plans.