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Thank You
During the course of registration, I had a question which was answered quickly, respectfully and helpfully by two representatives. My concern and request was resolved beneficially to myself and Trupanion.
Insurer: Trupanion
By:
Emily acknowledged & understood immediately my concern addressed it appropriately & offered quick resolution.
Emily acknowledged & understood immediately my concern, addressed it appropriately & offered quick resolution. She’s terrific!!!
Insurer: Trupanion
By:
Emily was kind compassionate and sympathetic to my situation as well as helpful.
Emily was kind, compassionate and sympathetic to my situation as well as helpful.
Insurer: Trupanion
By:
Everything was done processed professionally and quickly.
Everything was done processed professionally and quickly.
Insurer: Trupanion
By:
Friendliness and assistance.
Friendliness and assistance.
Insurer: Trupanion
By:
Great customer service.
Great customer service.
Insurer: Trupanion
By:
Have had no problems - seems a little expensive
Have had no problems - seems a little expensive
Insurer: Trupanion
By:
Great coverage, easy to use!
I actually haven't had time to see how Lola's claims were processed, or paid yet, so I can only comment on the ease of using Trupanion's online claims submission process - it's great! Very easy to use, and I'm really pleased with some of the upgrades over last 2 or 3 years, as submitting claims has gotten so much easier without having to scan in receipts, which can be a pain to do. I'm always sharing how great Trupanion coverage is for my pet, whenever the topic of pet insurance, or vet expenses comes up. My girl came with it when I got almost 9 years ago and I'm so glad I've kept the coverage.
Insurer: Trupanion
By: