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Healthy Paws was quick in responding, made process easy and paid claim with no hassles.
Luna needed emergency surgery for blockage in her intestines on Christmas Eve. We submitted the vet invoice after the surgery and getting her home and Healthy Paws was right on it. We received updated email informing us about the status of the claim and when to expect a result. They responded when they said they would and covered the claim in full subject to our deductible and appropriate deductions (we have an 80% policy). I never had pet insurance before and didn’t know what to expect but this experience could not have been more professional, caring and complete. Luna is doing great now and back to her old self!
Insurer: Healthy Paws
By: Ted
Breath of fresh air
What a wonderful experience! And this is with an insurance company! I work as an advocate for pediatric families and try to help them navigate their insurance companies so I was skeptical about my reimbursement claims. However, Healthypaws made the entire experience extremely easy. I almost couldn't believe it. And on top of that they reached out to see how Snickers was feeling after his emergency anesthesia and endoscopy. How kind is that? Again from an insurance company! Not surprisingly I was responsible for 80% minus my deductible and office visit. After an almost $4500 vet bill it was a godsend to get some help. We knew puppies would be expensive but we are happy for the extra help during this challenging time. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Michelle
Trupanion
The offers i saw advertised did not apply. ($30 off enrollment )
Insurer: Trupanion Canada
By:
Charlie
The representative was very nice
Insurer: Trupanion Canada
By:
Fast and reliable Pet Insurance
Trupanion has always had very quick and efficient responses to our dog's medical claims, whether it's through our veterinarian or direct through us personally.
Insurer: Trupanion Canada
By:
Nanniemare
Trupanion responded quickly after I filed my claim, to advise they had received it and were processing the claim. Within a few days I was notified my claim was approved and money deposited to my bank account. I am very pleased with Trupanion!
Insurer: Trupanion Canada
By:
Trupanion Pet Insurance
Very helpful and knowledgeable customer service.
Insurer: Trupanion Canada
By:
Our first claim experience
We had a couple of questions we need answering on the phone and both times so helpful and finally our claim was able to be submitted by our vet which was so convenient .
Insurer: Trupanion Canada
By:
Cheerful and passionate about pets
The woman I spoke with was so nice. Bubbly, upbeat and cheerful and passionate about pets - you could hear it in her voice. She answered all my questions happily. She's great!
Insurer: AKC
By:
Great attitude
Katie and Joe were extremely helpful with explaining how my policy working and what exactly what to expect after filing a claim. Super great attitude and personal. I was on phone for less then 10mins both calls and all questions were answered
Insurer: AKC
By: