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All personnel that I have dealt with at Trupanion have been professional courteous and helpful!
All personnel that I have dealt with at Trupanion have been professional, courteous, and helpful!
Insurer: Trupanion Canada
By:
Always amazing customer service
Always amazing customer service
Insurer: Trupanion Canada
By:
Always easy to deal with.
Always easy to deal with. Timely claim payments
Insurer: Trupanion Canada
By:
Glad I got insurance here
At first, it was confusing to understand how the coverage worked. But the page and videos that explained what a deductible was were very helpful. I took me maybe an hour to understand how it all worked, what was covered and to make my decisions on my deductible. I wish the cancellation and information about not being able to lower your deductible after 30 days was listed more prominently. That would have made it quicker for me to make my decision. Overall, I am glad that I decided to insure my pet here. The lifetime per-disease deductible makes me feel comfortable with my decision and I think it will help me take care of my kitten without worrying about costs.
Insurer: Trupanion Canada
By:
Because Harley was great.
Because Harley was great. Friendly and helpful. Not only that (and I told her this), I always like calling your customer service line. Everyone is friendly and seems to care about what they're doing. At least the people I've interacted with. I wouldn't recommend any other pet insurance provider, you guys are the best!
Insurer: Trupanion Canada
By:
Dealt with all my questions in a professional manner.
Dealt with all my questions in a professional manner.
Insurer: Trupanion Canada
By:
Trupanion is amazing
Easy, stress-free, and organized. You are actually saving my dog's life. And I love you for that.
Insurer: Trupanion Canada
By:
everything about trupanion is amazing!
everything about trupanion is amazing! thank you for helping us in echo's illness
Insurer: Trupanion Canada
By:
Excellent service.
Excellent service. Stay on line with me until the changes were made.
Insurer: Trupanion Canada
By:
Exceptional and friendly service.
Exceptional and friendly service.
Insurer: Trupanion Canada
By: