217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Take the money until you have a claim, then they don't pay
I had been with Trupanion for 8 month. No issues, no complains. They start charging me since I sign up, no big question asked. They told us that if anything happens they will cover us. Due to a virus or something, my two dog got sick, took them to the emergency, fill the complain with Trupanion and the nightmare started. From the begging they show of how they are not willing to pay. One of my dog was denied since he already have diarrhea once. Seems that getting sick is a preexisting condition. For my other dog they start asking for their previous vet record. I wonder how they didn't ask them on the enrollment process. This clearly show how they are happy to get your money but they are not willing to pay the bills. Just looking for an excuse. Horrible company, we ask for a refund since they were never covered, they call us to cancel the future payment but they are not honoring they commitment or refund us they money they took.
Insurer: Trupanion Canada
By: Hernan
Claim review needs more information
The website does not provide enough information or comprehensive information to allow us to track our claims without having to call and get more information not shown. Really need to update website and make more user friendly so that we don't have to call everytime we need information.
Insurer: Nationwide
By: Nicole
Nationwide Pet Insurance was a good idea
Our little dogs (chihuahua - rat terrier mix) are family members. The smaller one (9 lb.) developed a heart murmur, requiring an ultrasound. Insurance covered nearly all of it She was put on a medication to manage pulmonary hypertension from a valve insufficiency. Then 2 weeks ago, both dogs were bitten by venomous snake (rattlesnake, we think), requiring antivenin. Insurance covered nearly all of it. Then, the one with the heart trouble developed an autoimmune disorder where her white blood cells were attacking the red blood cells; could be related to snake bit; was nursed back to health requiring steroids and days on IV. Again, insurance covered almost all of it. All of the medical issues caused us much anxiety, but at least we didn't have a financial issue on top of it! Both pooches are much better now. Thanks, Nationwide.
Insurer: Nationwide
By: Bill
Nationwide is great to deal with!
Nationwide makes it easy to file claims and processes them quickly.
Insurer: Nationwide
By: Maryalice
Very easy process. Quick response
Filing claims is very easy and quick response.
Insurer: Nationwide
By: Nancy
Super easy and fast, no complaints!
Very happy with how seamless the entire process was, from submitting the claim to getting my money back in a matter of days. Thanks1
Insurer: Nationwide
By: Xulin
Great Service
I really like the pet insurance we have for my dog. It gives us piece of mind she will be taken care of and the service has been great
Insurer: Nationwide
By: Michael
Awesome!
I am pleased with Nationwide Pet Insurance's customer service, the ease of filing a claim and the fast turnaround time to be reimbursed. I also appreciate how they follow-up to check on how my dog is doing.
Insurer: Nationwide
By: Tanya
Best Pet Insurance option out there
Many different pricing/coverage levels and never a problem filing a claim and getting payment. Does the price go up, just like people insurance - yes but it's insurance - they all go up. We've had this plan for 5 years and have no plans on leaving this company.
Insurer: Healthy Paws
By: jill
Quick response, easy filing.
Filing with the app is easy and reimbursement is quick. I’m very happy with my pet insurance!
Insurer: Nationwide
By: Kim