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A very kind helpful group of people working under a quality company
A very kind, helpful group of people working under a quality company
Insurer: Trupanion
By:
Excellent pet insurance!
We were VERY happy with our Healthy Paws Pet Insurance. Our labradoodle, who passed away in October at the age of 14, had MANY medical problems from when we first rescued him at the age of 1 1/2. When he was 7 or so we decided to get pet insurance for him. Although the claim did not cover pre-existing conditions (I don't know of any that do) or office visits, they did cover treatment (after annual deductible was reached and at 70% coverage because of his age - see their website or give them a call for detailed coverage) for almost all new conditions that he experienced, of which there were many. This saved us thousands of dollars and, most importantly, allowed us to be able for our labradoodle to receive the highest quality care and for us to spend a lot more time with him than we would have had we not had this pet insurance. It also afforded us the ability to bring him to the vet or the emergency vet anytime that he needed care instead of waiting to see if the condition would go away on its own. When we got a new dog, we immediately signed up for a new policy. In sum, I highly recommend Healthy Paws Pet Insurance.
Insurer: Healthy Paws
By: Justin
It was easy and quick to…
It was easy and quick to apply.Hopefully will never have to use it.
Insurer: Trupanion Canada
By: Patty Elliott
Monthly bill increases unexpectedly
Our monthly bill increased 5 dollars without any notification that I received. The reason for the increase was the company had to pay more in our state. I canceled my insurance because this is a ridiculous reason. I should not pay extra because of company profit did not match what was expected. As a customer, we should be able to trust the insurance company but healthy paw failed completely. I did not have any claim but still, my insurance increased. What will happen when my pet gets older and we really need insurance. What a waste of money. So disappointed.
Insurer: Healthy Paws
By: Nur
I spoke to Monica and she was great
I spoke to Monica and she was great, helped me a lot. Pinky and I are looking forward to the relationship with you. Thanks, Maria
Insurer: Prudent Pet
By: Maria
Michaela (Mikey) was more than helpful.
My boyfriend and I called in and spoke with Michaela (Mikey) she was so sweet and more than helpful. She recommended what policy would be best for our pup and she gave us a complete breakdown and answered all of our questions thoroughly. Thanks again Mikey!!
Insurer: AKC
By: customer
Healthy Paws cares about your pet.
Healthy Paws works super well with our vet and they have timely reviews on claims. The best part is they really care about your pet. Every email they send asks how your pet is recovering. It is really nice!
Insurer: Healthy Paws
By: Andrew Randolph
Healthy Paws cares about your pet.
Healthy Paws works super well with our vet and they have timely reviews on claims. The best part is they really care about your pet. Every email they send asks how your pet is recovering. It is really nice!
Insurer: Healthy Paws
By: Andrew
Save yourself a headache and find a different provider
Would not recommend Pets Best at all. Claims take well over a month to process and they claim they can't contact your vet to ask for more information. I've attached the vet reports/bill/invoice/receipts and they still claim they need more information. It is near impossible to talk to a real human. However, if you call and act like you are starting a new plan, you will be connected to a sales agent within minutes. This is terrible customer service. I just want to be reimbursed for my claims. Will definitely be shopping around for other policies.
Insurer: Pets Best
By: Orawan
Super easy to sign up.
Super easy to sign up.
Insurer: ASPCA
By: BRUNO FLORES