154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
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Fetch

27,491 reviews

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Pets Best

14,162 reviews

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Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 27, 2021

The representatives are always friendly and helpful.

The representatives are always friendly and helpful. Trupanion processes claims quickly. I have recommended to family and friends and one of my relatives now has Trupanion.

Insurer: Trupanion

By:

Useful
January 27, 2021

The Trupanion customer service was excellent and prompt.

The Trupanion customer service was excellent and prompt. We’re off to a great start and I’m confident in the company.

Insurer: Trupanion

By:

Useful
January 27, 2021

The women that assisted me on the phone answered all of my questions and was professional and very kind.

The women that assisted me on the phone answered all of my questions, and was professional and very kind.

Insurer: Trupanion

By:

Useful
January 27, 2021

Trupanion has always been great for me.

Trupanion has always been great for me. Everyone is friendly and super helpful. And when a pet is hurt or sick it is so stressful but Trupanion makes it much less stressful!

Insurer: Trupanion

By:

Useful
January 27, 2021

Better coverage + service

Trupanion pet medical insurance offers better value and is more user friendly than the policy from Nationwide. The online and in-person reviews are quite positive and the customer service representative was very informative and helpful.

Insurer: Trupanion

By:

Useful
January 27, 2021

Trustworthy fast claims processing good customer service great communication

Trustworthy, fast claims processing, good customer service, great communication

Insurer: Trupanion

By:

Useful
January 27, 2021

Very clear and informative.

Very clear and informative.

Insurer: Trupanion

By:

Useful
January 27, 2021

Very friendly and helpful answered my questions and put me at ease.

Very friendly and helpful, answered my questions and put me at ease.

Insurer: Trupanion

By:

Useful
January 27, 2021

Very friendly and receptive to my suggestion that they add how long a direct deposit claim takes to show up in your bank account to their Claims F.

Very friendly and receptive to my suggestion that they add how long a direct deposit claim takes to show up in your bank account to their Claims F.A.Q.

Insurer: Trupanion

By:

Useful
January 27, 2021

Very good service!

Very good service!

Insurer: Trupanion

By:

Useful

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