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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I had questioned the premium increase…
I had questioned the premium increase that hit my credit card and a customer rep, Kat, helped me understand what happened. Ultimately, Kat and Trupanion resolved the issue with an unbelievable customer-oriented resolution. I am a loyal Trupanion customer for life and would go out of my way to refer them to my friends and family who are looking for a great solution to pet insurance. Over-the-top excellent service and company.
Insurer: Trupanion
By: Kim F.
Customer service was prompt honest and clear.
Customer service was prompt, honest, and clear.
Insurer: Trupanion Canada
By:
excellent service
excellent service
Insurer: Trupanion Canada
By:
Friendly and super helpful!
Friendly and super helpful!
Insurer: Trupanion Canada
By:
I have had good service and the coverage is what I needed.
I have had good service and the coverage is what I needed. Although I think your rates are a bit high.
Insurer: Trupanion Canada
By:
I've felt safely covered with Trupanion.
I've felt safely covered with Trupanion. There's always a helpful and caring voice when I call.
Insurer: Trupanion Canada
By:
Thank you from puppy Bandit
John, the Trupanion representative was very knowledgeable, had a warm voice and was very patient with my questions in helping me register my new puppy.
Insurer: Trupanion Canada
By:
Service was excellent Tan was by service agent and he is wonderful! Helpful compassionate and he called me when we got disconnected!
Service was excellent Tan was by service agent and he is wonderful! Helpful, compassionate and he called me when we got disconnected!
Insurer: Trupanion Canada
By:
The enroll link did not work initially and when it did was very slow. The remaining sign up was fine.
The enroll link did not work initially and when it did was very slow. The remaining sign up was fine.
Insurer: Trupanion Canada
By:
Fabulous pet insurance
Wonderful and easy
Insurer: Trupanion Canada
By: