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No one wishes their pet ever gets sick…
No one wishes their pet ever gets sick or undergoes surgery. Our 6yo pit just had to have knee surgery and HP made it so easy and hassle-free that we feel extremely lucky to have them on our side. They reimbursed us 90% of the cost within 3 business days and had even approved direct pay if we didn't have the funds. The best recommendation we ever got from our pit rescue was to get our 6-week puppy covered by HealthyPaws! We would not have been able to take such good care of him without HP! Besides the recent surgery, he has been battling and on long-term therapy for severe chronic allergies since he was 1 year old and we have been able to give him the best care thanks to HP. On the first claim, they asked for full medical records. After that, all I do is take a photo of my receipt via their app and within 2-3 days, the reimbursement is deposited directly on my account. Couldn't be happier or more thankful.
Insurer: Healthy Paws
By: Mariana T
I have been a client with Health Paws…
I have been a client with Health Paws for a few years now. Never had a problem filing a claim and getting reimbursed (quick and easy process). Just recently my dog went into some dark chocolate left on the table (he is very mischievous) during the holidays. We called pet poison control who suggested to bring him to the next open hospital (holiday and after hours) he needed to stay overnight and it was heartbreaking. Filing a claim was easy, painless and I got reimbursed in a few days. For my surprise, after a week is so, I received an email from the company checking on my lovely pet. Felt amazing dealing with a company so caring. I love doing business with Health Paws. Over the years I have recommended Healthy Paws to anyone with a pet. When we rushed him to the animal hospital at night, we had no clue how much it would cost us, but his health was our priority. The hospital bill was definitely scary but dealing with health paws was painless and I received my reimbursement really quickly. Great company
Insurer: Healthy Paws
By: Jackie M
Best decision ever
I have been a client with Health Paws for a few years now. Never had a problem filing a claim and getting reimbursed (quick and easy process). Just recently my dog went into some dark chocolate left on the table (he is very mischievous) during the holidays. We called pet poison control who suggested to bring him to the next open hospital (holiday and after hours) he needed to stay overnight and it was heartbreaking. Filing a claim was easy, painless and I got reimbursed in a few days. For my surprise, after a week is so, I received an email from the company checking on my lovely pet. Felt amazing dealing with a company so caring. I love doing business with Health Paws. Over the years I have recommended Healthy Paws to anyone with a pet. When we rushed him to the animal hospital at night, we had no clue how much it would cost us, but his health was our priority. The hospital bill was definitely scary but dealing with health paws was painless and I received my reimbursement really quickly. Great company!
Insurer: Healthy Paws
By: Jackie
Happy customer!
The process was sooooo easy and quick thank You!!! I literally let the vet and Trupanion take care of the details and got a check in the mail 5 days later. Amazing service!
Insurer: Trupanion Canada
By:
Quick and easy
Trupanion has always been flawless to deal with. My cat ended up developing allergies and they make the tests and treatment for it a lot easier. Claims are quick and there’s no fighting about coverage.
Insurer: Trupanion Canada
By:
Very helpful and compassionate customer service.
Very helpful and compassionate customer service.
Insurer: Trupanion Canada
By:
Surgery approval
Very pleased with quick approval for our dog’s surgery.
Insurer: Trupanion Canada
By:
When I called Shantel King was so helpful and extremely nice. Answered all my questions. It was great . Thanks
When I called Shantel King was so helpful, and extremely nice. Answered all my questions. It was great . Thanks
Insurer: Trupanion Canada
By:
The deductible
While the claim was handled quickly, realizing that the deductible is not yearly but for each different instance was disappointing.
Insurer: Trupanion Canada
By:
Above and beyond Normal Service!!!
With having the Veterinarian submitting the claim and having almost instant acknowledgment from Trupanion that they are reviewing the claim and then payment within 3 days is amazing service!!!
Insurer: Trupanion Canada
By: