154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,466 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,347 reviews

4.9
Healthy Paws

10,809 reviews

4.9
Fetch

27,512 reviews

4.9
Pets Best

14,179 reviews

4.9
Trupanion

63,031 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 02, 2021

Great customer service

My experience with Figo has been seamless. They are very responsive and with texting as a communication tool, you can be sure to get your questions answered promptly. Reimbursements usually only take 24 hours.

Insurer: Figo

By: Bianca Briseno

February 02, 2021

I do not recommend this pet insurance

We waited for 2 months for them to process our claim of $299, called numerous time, and in the end the claim was denied because they couldn't reach the vet office which is absolute garbage. We go thru this every. single. time. we submit a claim and I finally had enough. It's easier and less stressful for me and my husband to just pay out of pocket so we have started a small savings account where we put money into it each month so that when/if we have an unexpected vet trip we have the money. We also got the CareCredit credit which most vets take. Going thru this claims process is so drawn out and ridiculous that I get the feeling they do it on purpose so you get frustrated and just quit trying to get the claim paid. In any case, we finally just canceled our policy. It really isn't worth it. I don't recommend this pet insurance at all.

Insurer: ASPCA

By: April

Useful
Verified February 02, 2021

Worth every cent!

I am so impressed with Trupanion. You get what you pay for in their case. Submitting claims is so easy and response times excellent. Updates are provided every step of the way. My cocker had to have his back knee rebuilt basically..... thank goodness i had insurance!! they do not cover the actual office visit fee, but everything else yes. Will not be giving this up. Thank you for your excellent service.

Insurer: Trupanion

By: Lynn

Useful
February 02, 2021

Easy and quick claims process

We have an 8 month old puppy who has had a few rounds of diarrhea, conjunctivitis and most recently received a dog bite at the dog park. Despite the multiple trips to the vet, we have been extremely pleased with both the ease of submitting a claim (simply upload a picture of the itemized bill) and the quick turnaround time for reimbursement. The app is also very user friendly. We are very glad that we decided to get our pet insurance with Healthy Paws.

Insurer: Healthy Paws

By: Jane

Useful
February 02, 2021

Happy customer

Fast and fair. Really appreciate it.

Insurer: Trupanion Canada

By:

Useful
February 02, 2021

Friendly professional knowledgeable

Friendly, professional, knowledgeable

Insurer: Trupanion Canada

By:

Useful
February 02, 2021

Peace of Mind with Trupanion

I chose this rating because I did my research and Trupanion has all the required medical needs I want for my pup Phoenix. The unlimited and the direct pay options sealed the deal. I also like how the deductible functions with Trupanion. I already referred two friends to Trupanion. Both my friends just got puppies. Insurance with Trupanion provides us with peace of mind! If an emergency comes up at least I have coverage to assist in our time of need.

Insurer: Trupanion Canada

By:

Useful
February 02, 2021

People are crazy not to have pet insurance.

People are crazy not to have pet insurance.

Insurer: Trupanion Canada

By:

Useful
February 02, 2021

Your representatives are very professional knowledgeable and patient.

Your representatives are very professional, knowledgeable and patient.

Insurer: Trupanion Canada

By:

Useful
February 02, 2021

Helpful and sympathetic

The person I talked to was very nice, helpful and sympathetic when hearing that I lost my dog. She also was very efficient in providing me with some direction on how to file the information I needed to file a claim!

Insurer: AKC

By:

Useful

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