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Pet parents across the U.S. and Canada have left over 217,336 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion Review
I wish I had shopped around more before selecting Trupanion. There are companies with an annual deductible for all health issues not on a per issue basis. I will be sure to select HealthyPaws for my next pet. Since I enrolled in Trupanion in 2016, the policy continues to be changed with more and more restrictions added while your premium is increased annually. I liked Trupanion at one point. I would urge others to ship around before choosing Trupanion. They are not the same company they once were.
Insurer: Trupanion
By: Margarita
Wonderful service
Trupanion has always been great in reimbursing my claims. The more complicated claims can take sometimes weeks to a couple months to process, but whenever I call for an update I am always met with great customer service. When I euthanized my pet I was distraught and did not update them as to my pets status for a couple months after his passing. When I did update them, they readily refunded the couple months of his insurance without me even asking. They have been wonderful and seem to truly care about the well-being of your pet.
Insurer: Trupanion
By: Carrie
The Absolute Best!!!!
You are probably the most efficient insurance company I have ever dealt with. Immediately I get an email that my claim is being processed and then shortly thereafter a check. I do recommend you all the time, I also want to thank you for helping me to take such good care of my dog during these rough times.
Insurer: Trupanion
By: Pat
Claim handled expediously .
Claim handled expediously . What about an office I forgot to turn in last year because he went to a different vet
Insurer: Trupanion
By: Ann
Pet Insurance WELL WORTH THE $
As always, I am shocked at how quickly you process the claim and the money shows up in my bank account. This is our 4th dog and I wish I had insurance on all of them, well worth the $. Our doggie has contracted which looks like a lifetime disease of Valley fever and the medicine costs a lot but with insurance we pay 10% after the quick reimbursement. I tell everyone about your company!
Insurer: Trupanion
By: Gene
awesome pet insurance
excellent service
Insurer: Trupanion
By: Alberto
Easy and straightforward
It was easy. The expenses all went to my deductible. You made the process of putting in my claim very easy. I feel comfortable that if something significant happened, by insurance would do a good job processing the claim.
Insurer: Trupanion
By: Wendy
Always Prompt
You guys are ALWAYS very prompt! We do appreciate that!!!
Insurer: Trupanion
By: Judy