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No problems
No problems. Always happy to get some money back.
Insurer: Pets Best
By: Heidi Mayer-Beiersdorfer
Easiest Insurance Claim Ever!
Tilly had been struggling with a drug resistant bacteria in her left ear for a year. We had already done a surgery to remove the top part of her ear canal, in the hopes that it would make her ear issue easier to treat. After several more months of treatments and struggle, we needed to remove her entire inner ear. The surgery was tough, and her recovery was long but we got through it. The easiest part of the process was filing for reimbursement. We had an answer on coverage within 24 hours, and we also received a follow up email checking in on Tilly. We have had nothing but positive experiences in the 2 1/2 years we’ve had Healthy Paws. Although we’ve never needed it for our other pup, it’s a comfort simply knowing that it’s there, and that we can be assured of superior customer service. I rotos highly recommend Healthy Paws insurance for your pets.
Insurer: Healthy Paws
By: Angela
Use any other company
After few months cancelled my plan cause I found a different one that covered more for $5 more. I cancelled this but they still deducted the payment twice! Calling is a nightmare due to told times, emails never answered and claim took over 3 weeks.
Insurer: Hartville
By: amy
the representative I spoke to was so…
the representative I spoke to was so kind and loving. I lost my pet at 9 months old and broke my heart that I have been in tears. Kylo was so loving. Thank you Shelly
Insurer: ASPCA
By: Pilar Hernandez Castillo
Very easy and professional to work…
Very easy and professional to work with. thanks!
Insurer: ASPCA
By: Shannn Renn
We Love FIGO
Great company, fast turn around on claims; great website and intuitive process for submitting documents and claims. A+++
Insurer: Figo
By: AJ Preston
ZERO customer service.
This is the WORST possible company when you need to talk to a human. The answer to my question is not on the website so I have made 3 attempts to talk to them. I been on hold as long as 30 minutes at a time and STILL have not spoken with a human being.
Insurer: Pets Best
By: NONE OF YOUR BUSINESS
Love Healthy Paws!!!
After having Healthy Paws Insurance for over a year, we just made our first claim. We could not be more pleased with the service we received! Our dog was hit by a car and had to have very expensive surgery. We submitted our claim on a Monday afternoon and had the claim completed by Wednesday! Afterwards, they sent a message to check on Pendrick - that was just the icing on the cake! I have been telling all of my pet owner friends about them! 100% recommend!!!
Insurer: Healthy Paws
By: Christal
Absolutely Amazing Service!
After having Healthy Paws Insurance for over a year, we just made our first claim. We could not be more pleased with the service we received! Our dog was hit by a car and had to have very expensive surgery. We submitted our claim on a Monday afternoon and had the claim completed by Wednesday! Afterwards, they sent a message to check on Pendrick - that was just the icing on the cake! I have been telling all of my pet owner friends about them! 100% recommend!!!
Insurer: Healthy Paws
By: Christal
A live person answers the phone…
A live person answers the phone promptly. They are very friendly and helpful. I tried another pet insurance company and was it was just awful! I came back to Trupanion and I'm so glad I did.
Insurer: Trupanion
By: Cheryl Genovesi