217,342+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I love that I can speak to someone quickly and they are always very friendly and helpful.
I love that I can speak to someone quickly and they are always very friendly and helpful. Like exceptional with customer service. I will never be able to give a full 10 though because I believe the way my puppy’s file was dealt with in the early time was not great.
Insurer: Trupanion
By: Jody
Good service but not sure I like the deductible being her illness rather than per year.
Good service, but not sure I like the deductible being her illness rather than per year.
Insurer: Trupanion
By: Elizabeth
Stephanie was very courteous professional and helpful.
Stephanie was very courteous, professional and helpful. She answered my questions and made corrections to my information quickly. After corrections were made to my information, she promptly sent information about my policy that you weren't able to send. ,
Insurer: Trupanion
By: Betty
She was extremely polite friendly knowledgeable and helpful!
She was extremely polite, friendly, knowledgeable and helpful!
Insurer: Trupanion
By: Karen
Great service Always has answers.
Great service Always has answers.
Insurer: Trupanion
By: Sandra
Personal caring humans at the other end of the phone EVERY time I call.
Personal, caring humans at the other end of the phone EVERY time I call.
Insurer: Trupanion
By: Barbara
Although I haven't had to use the coverage yet I have been pleased when I have asked questions of customer service reps.
Although I haven't had to use the coverage yet, I have been pleased when I have asked questions of customer service reps. Rebekka was able to answer all my questions about coverage for my dog Tyson's hip dysplasia diagnosis.
Insurer: Trupanion
By: Joan
Customer service is very good at Trupanion however rates keep increasing too much each year.
Customer service is very good at Trupanion, however, rates keep increasing too much each year. It may be more cost effective to start an emergency savings plan instead when adopting a pet.
Insurer: Trupanion
By: Sharon
Very disappointed with claims decisions.
Very disappointed with claims decisions. I can not get the claims sorted out because they were not submitted correctly & it's been difficult to sort out because of my own health issues. I have been dealing with my own health insurance denials. I've had 2 hips replaced & emergency back surgery in the last 3 years. I'm on my last leg so to speak. Can you ~ Will you help us please in reviewing our claims? I need your help please?????????????????????????????????
Insurer: Trupanion
By: Kelly