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Ninja
All questions answered and Megan was awesome
Insurer: Trupanion
By:
Happy Customer
Always available for questions and claims are processed fast.
Insurer: Trupanion
By:
Love Trupanion !!!
Always such a great experience and quick reimbursement which is so helpful
Insurer: Trupanion
By:
Best Pet Insurance
Claims are approved quickly and they email all of the details to me which is also very convenient.
Insurer: Trupanion
By:
Customer service is top notch all my questions were answered; easy to submit claims electronically; peace of mind for the future with our older new-to-us dog.
Customer service is top notch, all my questions were answered; easy to submit claims electronically; peace of mind for the future with our older, new-to-us dog.
Insurer: Trupanion
By:
Every single time I have spoken with a…
Every single time I have spoken with a customer service rep at Trupanion I have always gotten the upmost respect and attention needed to explain my concerns. Today was the most difficult, and I do not recall the gentlemans name but he was abolutely amazing. He walked me through everything and answered all of my questions. Thank you Trupanion for knowing how to choose number one customer service reps who care about their 4 legged patients and 2 legged moms and dads. Sincerely. Jennifer Rhoades Ike's Mom
Insurer: Trupanion
By: Jennifer Rhoades
So efficient
I am so glad I got insurance early on for my pup, so far we’ve had to use it twice as she has GI issues. The claim process is super easy through their app, just submit a picture of your receipt and all set! The current premium is actually not that bad considering how much we have been using it, just wished it covered the examination fees. But overall great customer service!
Insurer: Healthy Paws
By: Kelly
I have been trying to have a claim paid…
I have been trying to have a claim paid for over 3 months now. They keep requesting the same information that has already been provided multiple times. The customer service assured me every time that they have everything they need then I receive an email asking for what has already been provided. They reimbursed me for all the small claims, but after my dog had surgery they seem to refuse to process this claim. I don’t know what’s going on but I would tread cautiously
Insurer: ASPCA
By: Jason Johnson
I am very happy with with Pets Best coverage for our pups.
I am very happy with with Pets Best Insurance! We have two young dogs and knowing we don't have to make important decisions about their health based on how we will pay for it is so great. The online portal for submitting claims is easy and fast and I get email updates on the status of any claims. We will never adopt a new furry family member without PB.
Insurer: Pets Best
By: Gena
We have used Trupanion for years
We have used Trupanion for years, and have never had an issue with them. There staff and customer service has always been top notch.
Insurer: Trupanion Canada
By: Rob Muise