154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,396 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 23, 2025

Super easy to submit a claim and get…

Super easy to submit a claim and get reimbursements.

Insurer: MetLife

By: Ana Leite

July 23, 2025

Not enough diagnosis options for the…

Not enough diagnosis options for the claim.

Insurer: Embrace

By: Sarah Graham

Verified July 23, 2025

I am wildly thankful for Trupanion

I am wildly thankful for Trupanion. Our dog was diagnosed with Lymphoma this year and it has been essential to be able to make decisions for his treatment based on what is best for him and not the cost. The vet that we have worked with even bills Trupanion directly and their portion of the claim is processed in less than 5 minutes. Trupanion will probably save us about $20k this year. Absolutely worth it!!!

Insurer: Trupanion

By: Megan Farrell

Verified July 23, 2025

I always have a great experience…

I always have a great experience working with Nationwide Pet Insurance.

Insurer: Nationwide

By: customer

July 23, 2025

Great Experience

Amanda was very helpful with answering my questions and explaining the policies. I also appreciate how diligent she was with the follow ups to ensure our account is properly set up.

Insurer: Fetch Canada

By: Kris

Verified July 23, 2025

Excellent !

Easy to navigate site Upfront on everything about policies coverage and costs Excellent service when calling regardless of what questions I have - patient polite caring kind If they do not have immediate answer they get back right away as they promise Had to say goodbye to one pup and the rep on phone was honestly compassionate and concerned !

Insurer: MetLife

By: Gina Boraski

July 23, 2025

Would give 0 stars if I could

Would give 0 stars if I could. Said they would ‘investigate’ pre existing conditions against the insurance - no problem with that it’s normal procedure. They emailed me multiple times with the same questions and I sent the same response back. They then sent me a long list of things my dog can’t be covered for but he has never ever been treated for these and the dates of the supposed vet visits for the ‘pre existing conditions’ were before my dog was even born LOL. Don’t bother.

Insurer: Fetch

By: H Perks

Verified July 23, 2025

Couldn't do it without Prudent

We have 6 dogs insured with Prudent Pet. We are very happy with their service. To my experience, their claims team reacts really fast to any of the claims we submitted so far. Without this insurance, I could not give our dogs the life they have. Our most senior dog is a 12 year old lab. A while ago she started having issues walking and lifting her back end. We had to take her on her walks in a cart. She is now getting chiropractor adjustments every two weeks and going to a rehab vet every three weeks where she is getting some PT, acupuncture and laser treatments. Without Prudent, we would have had to let her go half a year ago. She is still very clear in her head, and it would be awful to make that decision for her, just because we couldn't get her the treatments that keep her going. We just had another one needing the removal of 5 masses that looked like mast cell tumors to the vet. Luckily, they came back benign, but we were able to get them surgically removed with Prudent's help. Another one of our dogs is a Shar-Pei mix, and he unfortunately suffers from Shar-Pei fever episodes. He, too, needs frequent medical attention. With 6 dogs there is always something, and we are so happy we don't have to do it alone. I did very thorough research before I insured all of our dogs, and Prudent was the best solution for us, covering the most issues for the best rate.

Insurer: Prudent Pet

By: Sonja

Verified July 23, 2025

Quick response

Quick response

Insurer: MetLife

By: Maria Schieda

Verified July 23, 2025

signing up for policy

I was having trouble signing up for a policy. I called your company and got all the correct help from your employee Kevin that I needed. Thanks for Kevin. In just a few minutes it was complete. I will be with your company as long as I have a pet.

Insurer: Nationwide

By: Patricia Smartt

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