216,890+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Representative was thorough and has…
Representative was thorough and has great customer service!
Insurer: Nationwide
By: Liliana Cervantes
-It’s impossible to get hold of live…
-It’s impossible to get hold of live agent over the phone , I called 13 times each hold was for 1 hour and 30 minutes then the call will get disconnected. -to login into your account u have to use the app , it’s impossible to use browser, they will send you email to verify so u can login then when u clinc on the link it says invalid link !! Over and over. - you can’t check claim status unless you verify using the link they send you , but like I said earlier it keeps saying invalid link .. - I send claim on 10/17/25 and today is 11/13/25 and didn’t hear anything nor I can check online nor I can get hold of anyone over the phone. Very disappointing service and no response from the team
Insurer: Pets Best
By: H.A
Embrace delivers
Embrace delivers! I constantly have excellent service from awesome people. They are fast, efficient, and alerts kind and professional. As long as I have pets, I will have embrace. Elise B
Insurer: Embrace
By: Elise Barrett
Fetch was awesome!
Fetch was awesome!! Easy claim submission, with a quick response time. I'm happy with the service.
Insurer: Fetch
By: Craig Charrette
Quick and easy
Uploading my documents was easy, several days later I had my refund!
Insurer: MetLife
By: Rachelle
Responded quickly
Responded quickly, were clear in documentation needed. Covered the expenses as promised.
Insurer: Fetch
By: Janet
The process is so easy and simple to…
The process is so easy and simple to file a claim
Insurer: MetLife
By: Trish
Great customer service
Great customer service, easy to use app and very timely reimbursement
Insurer: MetLife
By: Gary Virgil
Always easy and effortless which is…
Always easy and effortless which is truly appreciated especially when dealing a lot of vet visits. The claims process and reimbursement are usually completed within a few days. I have been a health paws customer for many years and find it invaluable.
Insurer: Healthy Paws
By: Lisa M