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236,321 total


Most selected providers in "November, 2025"

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Providers with highest rating

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20,339 reviews

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Pets Best

14,171 reviews

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Trupanion

63,021 reviews

4.8

Category with most reviews

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February 10, 2021

I don't like paying $60 a month.

I don't like paying $60 a month. But I'm happy today that I have been. $3500 surgery last night.

Insurer: Trupanion

By:

Useful
February 10, 2021

I felt mislead by the insurance considering spading a dog a preventive treatment and not letting future customers know about it is misleading.

I felt mislead by the insurance, considering spading a dog a preventive treatment and not letting future customers know about it is misleading.

Insurer: Trupanion

By:

Useful
February 10, 2021

I recommend Trupanion often.

I recommend Trupanion often. We have never had an issue getting things covered as expected. Almost every claim we have made has been direct deposited in a timely fashion. They answer questions even in the middle of the night and their chat is great as well.

Insurer: Trupanion

By:

Useful
February 10, 2021

I signed all four of my dogs up for Trupanion in 2013.

I signed all four of my dogs up for Trupanion in 2013. For years I didn’t really have to use it (thankfully). There were tough times financially where, as a family, we would look at our budget and see where we might be able to cut some costs. Admittedly we were tempted to cut Trupanion as it was technically something we considered optional. Thankfully, something in my gut told me that was unwise and that someday I would regret that decision...wow were my instincts right on. A year ago one of my dogs got diagnosed with diabetes. I had no idea how costly this disease is. He ended up getting cataracts as a result of the diabetes. This caused blindness in both eyes. It is beyond heartbreaking and you feel helpless seeing your dog lose their sight so quickly. There is a surgery that corrects this blindness but it is almost $4000. There are no words to describe how grateful I am for Trupanion. My dog was able to get that surgery and can see again. I am able to afford his continuing care and his insulin costs are more than manageable. It always a smooth and easy process working with Trupanion through all of this care. My other dog got diagnosed this last Fall with a Chondrosarcoma. I was advised to take him to a veterinary teaching hospital that specialized in cancer and radiation treatments. The odds weren’t in our favor but we wanted to give him all we could as far as time and comfort. Yet again, Trupanion was there for us every step of the way. I’m actually in tears right now. I really can’t type out anything that does Trupanion justice. I didn’t have to choose between the costs of treatment and my dog’s life. The customer service is incredible and everyone is always so kind and compassionate that works there. I will never not have Trupanion! My small token of gratitude towards this company that’s done SO much for me and my family is that I spread the word and have encouraged friends and family to sign up right away. It’s a comfort to know there are businesses still out there that stride towards being honorable, gracious, and genuinely amazing!!

Insurer: Trupanion

By:

Useful
February 10, 2021

I think your definition of pre existing is too broad.

I think your definition of pre existing is too broad.

Insurer: Trupanion

By:

Useful
February 10, 2021

Insurance always feels like a bit of a scam but I'm risk averse and she's my family.

Insurance always feels like a bit of a scam, but I'm risk averse and she's my family. Thus far, Trupanion has been incredibly easy to work with and makes appropriate claims easy, including coverage and process for claims

Insurer: Trupanion

By:

Useful
February 10, 2021

ive had an overall good experience with Trupanion.

ive had an overall good experience with Trupanion.

Insurer: Trupanion

By:

Useful
February 10, 2021

I've never had any issues with this company although I haven't had to use it until now.

I've never had any issues with this company, although I haven't had to use it until now. My vet (a VCA clinic) submitted the claim after billing me initially without it and I was happy with the result. If I hadn't had the deductible it would have been even better, but it was good. It's good to know there is some help coming with emergencies and illnesses. You pay the premiums and hope you never have to use it but if you do, then it's worth it. Thanks.

Insurer: Trupanion

By:

Useful
February 10, 2021

Janet was so very kind.

Janet was so very kind. Listened to what I had to say very attentively.

Insurer: Trupanion

By:

Useful
February 10, 2021

Professional informative

Professional, informative

Insurer: Trupanion

By:

Useful

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