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Although expensive Trupanion has always been very prompt in responding to claims and I appreciate that claims can now be placed directly by the vet so that we only have to pay the difference.
Although expensive, Trupanion has always been very prompt in responding to claims, and I appreciate that claims can now be placed directly by the vet so that we only have to pay the difference.
Insurer: Trupanion Canada
By:
Because Krista was awesome and super friendly.
Because Krista was awesome and super friendly.
Insurer: Trupanion Canada
By:
Good customer service they were able to answer all my questions and take care of my issues right away
Good customer service, they were able to answer all my questions and take care of my issues right away
Insurer: Trupanion Canada
By:
I have been happy with trupanion for the last 9 years.
I have been happy with trupanion for the last 9 years.
Insurer: Trupanion Canada
By:
Kayla was easy to talk to she understood what I said even if I didn’t use the correct terms.
Kayla was easy to talk to, she understood what I said even if I didn’t use the correct terms. She explained everything very clearly and was happy to explain in more detail if requested.
Insurer: Trupanion Canada
By:
Never ever any hassle with claims.
Never ever any hassle with claims. Always a very very smooth transaction, renewal, coverage etc.
Insurer: Trupanion Canada
By:
Prompt and friendly service.
Prompt and friendly service. Resolved my issue quickly ii
Insurer: Trupanion Canada
By:
Straight forward claim process
The claim process was easy to do electronically. Status of my claim at each stage was emailed. Within a few days my reimbursement was received.
Insurer: Trupanion Canada
By:
very efficient and friendly.
very efficient and friendly. also very compassionate
Insurer: Trupanion Canada
By:
You have always been very helpful with questions and fast getting claim information back
You have always been very helpful with questions and fast getting claim information back
Insurer: Trupanion Canada
By: