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A wonderful company and the help was very helpful
A wonderful company and the help was very helpful
Insurer: Trupanion
By:
Ali is simply the BEST customer rep I have ever dealt with.
Ali is simply the BEST customer rep I have ever dealt with. Ever. When I called, our dog was facing emergency surgery for an unknown mass and enlarged lymph node on his ileocolic junction causing pain and high fever, with the very real possibility he would never wake from that surgery. He had gone from a happy, carefree dog to possible death in a few short hours. I called Ali as we sought pre-approval. She compassionately listened, I explained we had gone from one ER vet to another more equipped to handle the situation where one claim was already filed, and sensing my distress, she told me to simply email her the estimate from the hospital and she would file the paperwork immediately. She took care of everything for me and let me focus on consoling my wife and myself rather than making me fill out more paperwork. I am forever grateful she took my call and grateful for her humanity and compassion for us and Cooper.
Insurer: Trupanion
By:
Always fast and easy.
Always fast and easy.
Insurer: Trupanion
By:
Always great to work with
Always great to work with
Insurer: Trupanion
By:
Answered all my questions
Answered all my questions
Insurer: Trupanion
By:
Because I find your coverage covers a majority of my pets problems
Because I find your coverage covers a majority of my pets problems
Insurer: Trupanion
By:
Best care for my Darlin’.
Trupanion has saved my pup’s life more than once!! She is a Bishon Friese and is 10 1/2 years old. Love you Trupanion ??
Insurer: Trupanion
By:
Claims Process.
Absolutely no delays in getting claims processed. It has been wonderful. The stress of dealing with a sick pet is difficult enough and is compounded unnecessarily by slugging through a lengthy claims process but Trupanion has taken that stress away.
Insurer: Trupanion
By:
Consistent professional approach to meeting customer needs
Consistent professional approach to meeting customer needs
Insurer: Trupanion
By:
CROOKS - AKC Pet Insurance are Crooks and don't really insure
I insured both of my Labradors and when one of them got sick, DCM and Arrythmea and almost died, AKC Pet Insurance DECLINED my case due to "hereditary" issues. This was a case of GRAIN FREE Dog Food which is plaguing the dog food industry and killing dogs. This was not ever a symptom for him and was sudden onset. This is not Inherited and Hereditary. this is a LIE and AKC is lying!
Insurer: AKC
By: Lisa