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Quickly resolved but...
The claim was resolved within a week of submission, for which I was pleased. However, I was disappointed that (1) the $135 fee for the vet to evaluate the problem was excluded from the total bill I submitted and (2) it has now been a week since the claim was adjudicated and payment has not been received.
Insurer: Trupanion
By:
Love the new App!
The review was quick and I already have my reimbursement check. The new app made things so much easier too!
Insurer: Trupanion
By:
The team is always willing to work with me and happy to answer any question I might come up with.
The team is always willing to work with me and happy to answer any question I might come up with. In this virtual age, it is very nice to have a easy to use account portal and a web chat available. My vet also has the system built in so I get to file my claim through them without any additional hassle on my end. Very worth the investment!
Insurer: Trupanion
By:
They are always so helpful when I contact them and my dog needed the insurance.
They are always so helpful when I contact them and my dog needed the insurance.
Insurer: Trupanion
By:
Trupanion is so helpful and quick to respond.
Trupanion is so helpful and quick to respond. We don't have to wait for weeks to find out what our insurance will pay. If we have a question, the customer service is informative and a pleasure to deal with. Love this company!!!
Insurer: Trupanion
By:
Easy Peasy claim process
Very easy and user friendly to hand in a claim. When process is started, regularly communicates with updates about your claim. Never had a problem with this company. I’m so glad I chose them.
Insurer: Trupanion
By:
Great Communication & Service
Very fast and efficient communication when information was received and what next steps were necessary. Processing was a breeze. Very happy to have chosen Trupanion for My furever family member.
Insurer: Trupanion
By:
So Thankful for Trupanion
We are blessed to have Trupanion for our Shetland Sheepdog. Who knew she would develop digestive issues at the early age of one year old!
Insurer: Trupanion
By:
We have been so happy with your coverage and your speedy claims processing.
We have been so happy with your coverage and your speedy claims processing. When we have had to speak with a representative, they have always been extremely knowledgable and helpful
Insurer: Trupanion
By: