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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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What an easy experience as well as great communication from your company.
What an easy experience as well as great communication from your company. I only wish the “human” insurance claims were as efficient!
Insurer: Trupanion
By:
New to pet medical insurance
As I just joined I am not too familiar with your services as yet; so thought the rating I chose was fitting to the situation.
Insurer: Trupanion Canada
By:
Claim experience
Excellent and easy
Insurer: Trupanion Canada
By:
Fast helpful service.
Fast, helpful service. Love how personalized everything is. Trupanion has always gone above and beyond to help me out whenever I need it!
Insurer: Trupanion Canada
By:
Good coverage - good price
good information on website. better coverage than your competitors, with similar premiums.
Insurer: Trupanion Canada
By:
Trupanion client for over 5 years
Great customer service. Love the app and easy claim process.
Insurer: Trupanion Canada
By:
A Great Experience
I have had pet insurance with Trupanion since my girl was about three months old (she is now seven years old) - until this month, we have never had to access it. I was quite apprehensive about what the process would entail, however from a simple online form process to only waiting a few days for five separate claims to be processed, I was pleasantly surprised and am very grateful that it was such a straightforward and hassle-free experience. Everything I had hoped would be paid for/applied to our deductible was and the communication throughout the claim being processed via auto email and text was very appreciated. I assumed there would be more questions and information I had to provide, however I was not contacted once in this regard. I am so glad I paid the premiums all these years to know as my girl ages that we have this kind of support from our insurance company. Thanks, Trupanion!
Insurer: Trupanion Canada
By:
I really like it so far great customer service.
I really like it so far, great customer service. But I haven't made any claim yet so don't know how it will go when I do. That's why I give an 8.
Insurer: Trupanion Canada
By:
Excellent Experience
My phone representative was very professional and informative..The experience was a pleasant one
Insurer: Trupanion Canada
By:
First Contact
Representative was knowledgeable, helpful and pleasant to talk to.
Insurer: Trupanion Canada
By: