154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 11, 2021

Have been with healthy paws for all…

Have been with healthy paws for all three of our current and past pets, and have been very satisfied with their easy claim submission process, quick and fair claim processing, and excellent customer service.

Insurer: Healthy Paws

By: Jaber Borran

February 11, 2021

Easy claim process, excellent customer service

Very satisfied with the claim process and customer service of healthy paws. The claim process is very easy, processing is very quick and fair, and customer service is awesome. Have been with healthy paws for all three of our current and past pets for over six years. Have never had any bad experience.

Insurer: Healthy Paws

By: Jaber

Useful
February 11, 2021

They are great! Healthy paws just processed a claim the same day I sent it! Never a problem.

I think they are wonderful. I have two dogs. One was diagnosed with a nasal tumor over the summer and she has been able to receive targeted radiation therapy thanks to Healthy Paws. I probably wrote a review in the fall about this. The other dog is less dramatic, but this year has been a steady stream of expenses. healthy paws makes it easy to submit and processes the claims quickly. Today, it was the same day! I am happy every day that I bought this insurance.

Insurer: Healthy Paws

By: Sally

Useful
Verified February 11, 2021

Make sure you get this insurance for your pet.

I am very glad that I opted for this insurance as my puppy has experienced a couple of problems I never counted on. I have found that it’s easy and convenient to file a claim and the staff at Trupanion is knowledgeable, helpful and understanding. I like and appreciate the rapid response to all my claims and have recommended Trupanion to my friends.

Insurer: Trupanion

By: Esther

Useful
February 11, 2021

SWINDLERS. LIARS.

This company is nothing but swindlers and will not cover ANYTHING stated in what they say they cover. It's an absolute joke.

Insurer: Pets Best

By: Joe

Useful
February 11, 2021

5 star

I have not had anything but 5 star service from Pets Best. They offer explanations on all claims so you understand what is allowed and what is not. I would highly recommend Pets Best to others for pet insurance.

Insurer: Pets Best

By: Sylvia Hagen

February 11, 2021

Great company to deal with

I rescued my dog a few years ago and purchased insurance through Healthy Paws, which I never anticipated any serious medical issues. My rescue has had surgery to remove a tumor, which was cancerous. Also, to make things worse we she has a gallbladder that will need to removed. Healthy Paws did not decline one invoice. Everything was processed quickly. The company was so kind to email me asking how our dog was doing. I would absolutely recommend this company to keep your pet covered

Insurer: Healthy Paws

By: Donna

Useful
February 11, 2021

Best Pet Insurance

We've had HealthyPaws Pet insurance for about 3 years now and have always had a good experience. Winnie recently had surgery and filing a claim was easy and reimbursement was quick. I've compared pricing over the years and HealthyPaws always remains the better price for the coverage we need + they have really great customer service which is invaluable to me.

Insurer: Healthy Paws

By: Candra

Useful
Verified February 11, 2021

Healthy Paws - from Young Adult to Senior Pup

We really love Healthy Paws - we've been a client since our pup was diagnosed with IVDD in 2016. While that specific ailment is not covered (NO PET INSURANCE ON THE MARKET COVERS PRE-EXISTING CONDITIONS), Healthy Paws has covered A TON of other illnesses and emergencies for us as our dog continues to age. It has been AMAZING to have the peace of mind on some of these high-cost items (ex: gallbladder ultrasound with partial anesthesia and oral mass removal/biopsy with full anesthesia). It's stressful enough without the financial factor!! I would hate to have to turn down treatment that I know would benefit our fur-son because of the cost, and seriously, I NEVER have to with Healthy Paws. With no lifetime spend cap, I can count on my selected reimbursement rate (90%) every time. They do not cover "good pet owner" costs, such as grooming, vaccinations, etc., but everything else, less a small $100 yearly deductible for us, is paid back - quickly! The app has had some hiccups, but overall, it's fantastic too! I OBSESSIVELY researched all of the options several years ago, and I have, thus far, been 100% satisfied with the investment. Any and all future pets will be Healthy Paws customers.

Insurer: Healthy Paws

By: Gina Widney

February 11, 2021

Poor claim experience.

The online feature for downloading claims is seriously flawed. The wait time for speaking with a representative was a minimum of one hour. The representatives were very helpful, however, the group that actually processed the claims did not respond. Cancelled my initial claim. Very frustrating.

Insurer: Pets Best

By: Linda

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