219,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible Eye opening Experience
I submitted a claim by U.S. Mail. I called and emailed to ask if they received it. They responded only after they closed the claim because I didn't send the information. Terrible experience my dog is now 10 no one wants to insure him
Insurer: Healthy Paws
By: Philip Vernot
Fast and fair response
Fast and fair response. Highly recommend it.
Insurer: Pumpkin
By: Ron Oldham
Quick Payout
"My first time sending in a claim for my pup. This was for a wellness exam. Very quick payout. "
Terrible Claims and Refund Process
It's taken weeks, if not months, to get any sort of resolution on a claim. Not just slow, but no communication. Really regret making the switch. Barely a costs savings and certainly not one worth the terrible service.
Insurer: Pets Best
By: Vanya
Awful process
Perts best are terrible. They took 5 weeks to deny my claim because they didn’t receive the records from the vet. They didn’t attempt to contact me and the vet sent the records to their email twice. They have some issues receiving emails. I don’t understand why I wasn’t contacted to sort it out. Now I have to wait another 5 weeks and had to fill out the same claim process again. Avoid like the plague.
Insurer: Pets Best
By: Jason
Worst pet insurance company
I work full time at a vet and tell all my clients to steer away!!!
Insurer: ASPCA
By: Michelle
Easy to navigate the claim submission &…
Easy to navigate the claim submission & super fast turn-around.
Insurer: Spot
By: Charlotte P.
I was thrilled to finally be able to…
I was thrilled to finally be able to afford pet insurance. Thank you
Insurer: Nationwide
By: customerSarah
Never got a response from numerous…
Never got a response from numerous emails I sent
Insurer: Nationwide
By: customer
Renewal for our 5 year old dog with…
Renewal for our 5 year old dog with zero claims for the last 4 years was DOUBLE last year's premium. When I checked a quote as if we were a new customer it was barely half. When I called to talk about it, the rep had no official answers. But it turned out if I change anything to "reset tenure" then with a small waiting period the quote would be cut nearly in half with no significant "pre-existing conditions". Feels like dealing with shady company (like all insurance companies) that will happily over charge you like this. The rest of the service has been good, the website and information provided so 3 stars.
Insurer: Embrace
By: Keith W