154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 11, 2021

Great company to deal with

I rescued my dog a few years ago and purchased insurance through Healthy Paws, which I never anticipated any serious medical issues. My rescue has had surgery to remove a tumor, which was cancerous. Also, to make things worse we she has a gallbladder that will need to removed. Healthy Paws did not decline one invoice. Everything was processed quickly. The company was so kind to email me asking how our dog was doing. I would absolutely recommend this company to keep your pet covered

Insurer: Healthy Paws

By: Donna

Useful
February 11, 2021

Best Pet Insurance

We've had HealthyPaws Pet insurance for about 3 years now and have always had a good experience. Winnie recently had surgery and filing a claim was easy and reimbursement was quick. I've compared pricing over the years and HealthyPaws always remains the better price for the coverage we need + they have really great customer service which is invaluable to me.

Insurer: Healthy Paws

By: Candra

Useful
Verified February 11, 2021

Healthy Paws - from Young Adult to Senior Pup

We really love Healthy Paws - we've been a client since our pup was diagnosed with IVDD in 2016. While that specific ailment is not covered (NO PET INSURANCE ON THE MARKET COVERS PRE-EXISTING CONDITIONS), Healthy Paws has covered A TON of other illnesses and emergencies for us as our dog continues to age. It has been AMAZING to have the peace of mind on some of these high-cost items (ex: gallbladder ultrasound with partial anesthesia and oral mass removal/biopsy with full anesthesia). It's stressful enough without the financial factor!! I would hate to have to turn down treatment that I know would benefit our fur-son because of the cost, and seriously, I NEVER have to with Healthy Paws. With no lifetime spend cap, I can count on my selected reimbursement rate (90%) every time. They do not cover "good pet owner" costs, such as grooming, vaccinations, etc., but everything else, less a small $100 yearly deductible for us, is paid back - quickly! The app has had some hiccups, but overall, it's fantastic too! I OBSESSIVELY researched all of the options several years ago, and I have, thus far, been 100% satisfied with the investment. Any and all future pets will be Healthy Paws customers.

Insurer: Healthy Paws

By: Gina Widney

February 11, 2021

Poor claim experience.

The online feature for downloading claims is seriously flawed. The wait time for speaking with a representative was a minimum of one hour. The representatives were very helpful, however, the group that actually processed the claims did not respond. Cancelled my initial claim. Very frustrating.

Insurer: Pets Best

By: Linda

February 11, 2021

Figo is fair and delivers

I feel Figo is fair and delivers. Our 4-year-old lab mix had a sudden, extremely scary onset of severe kidney disease; we thought we would lose her. Figo came through on what we were owed in terms of reimbursements, without any games or trying to cut any corners. I do wish they had told us far in advance and through prompts that her complete medical history would need to be submitted before any medical claim could be considered. I'm sure this was in my start-up paperwork, but there's a LOT in that paperwork, so maybe some kind of prompt every time you log in, or a mandatory deadline? Thanks Figo for your help in protecting our pup!!

Insurer: Figo

By: Gemma Mangione

Verified February 11, 2021

Trupanion gave us all the options

Recently our 14 year old puggle Ginger suddenly got sick and was not herself. I took her to the emergency vet at the vet school here. She had an obstructed gallbladder because of trupanion we were able to have all the options on the table do what was best for her. Had we not had trupanion we would not have had that piece of mind. In the end after consultation with our vet we decided not to put her through a surgery. We were able to bring her home in stable condition spend the last day with her before she went over the Rainbow Bridge. Thank you trupanion for giving us that.

Insurer: Trupanion

By: Kent

Useful
Verified February 11, 2021

They answered all my questions and was…

They answered all my questions and was knowledgeable and friendly. Helpful in helping me decide which plan would better for me and my fur-baby.

Insurer: Prudent Pet

By: Melissa

Verified February 11, 2021

My 6 month old mini golden doodle…

My 6 month old mini golden doodle swallowed a rock and needed emergency surgery. We are so grateful that we had Healthy Paws insurance, which covered a very sizable portion of a very sizable bill! Customer service reps were very helpful and followed up to see how Bodhi was doing. It was a scary and challenging time and it was nice to know that other people were thinking of our fur baby. We highly recommend!

Insurer: Healthy Paws

By: Carol

February 11, 2021

Share the love!

I just had a very good friend of mine Deborah Currie, sign up with Trupanion because of my positive experiences I have always had with you!

Insurer: Trupanion Canada

By:

Useful
February 11, 2021

Very quick turnaround for payout.

Very quick turnaround for payout. Lots of notification and updates regarding the status of the claim,

Insurer: Trupanion Canada

By:

Useful

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