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Simply outstanding
We have always found the people at Trupanion to be friendly, helpful and timely in their responses. The responsiveness is impressive and turn around time from claim to payment is amazing. I wish they did human health insurance ! We won't look anywhere else for insurance for pets in the future.
Insurer: Trupanion
By: Jeff
You deliver exactly what you advertised and you do it quickly.
You are a phenomenal insurance provider. I have had pet insurance with 2 other providers and you are head and shoulders above them.
Insurer: Trupanion Canada
By: Carmel
Pets best paid $25,000+ of medical bills
I had pets best for my 3 year old English lab. After a night of playing with his friends, he had a heat stroke. We had to take him to the ER where he received plasma infusions for 24 hours. After this, it was stated that he had a small chance of survival. We were given the option to put him through dialysis. After the worst week of my life, and 3 dialysis treatments, we found out that my poor Wallace didn’t have functioning kidneys anymore. He came home for a couple days and passed away. After all of the treatment, we paid about $26,000 of medical bills. Pets best paid for the majority. All said and done, we only paid a couple grand. I can’t believe they covered as much as they did. I was traveling and saw that I had the final $16,000 direct deposited into my account. Pets best really made this terrible accident a lot less painful. All I can say is thank you.
Insurer: Pets Best
By: Lindsy
Trupanion has truly been a lifesaver for myself and my medically needy pup.
Trupanion has truly been a lifesaver for myself and my medically needy pup. Nearly every single claim I have submitted has been approved and payment is always received quickly. When I've needed to speak to someone every agent has been friendly and helpful and I really have very, very few complaints.
Insurer: Trupanion
By:
Very friendly and assertive!
Very friendly and assertive!
Insurer: Trupanion
By:
Great company
Very easy to claim. Very friendly staff. Quick response and quick payment.
Insurer: Trupanion Canada
By:
Great experience
Auto adjudicated. I received a text immediately saying the claim was received and only moments later that it was approved and applied to the deductible. A copy of the claim was then emailed the next day. Very fast. Extremely convenient...I didn’t have to do a thing!
Insurer: Trupanion Canada
By:
I already recommend Trupanion to all of my friends and family members with pets.
I already recommend Trupanion to all of my friends and family members with pets.
Insurer: Trupanion Canada
By:
In an emergency situation it was a big relief to have about half a vet bill covered!
In an emergency situation, it was a big relief to have about half a vet bill covered! They were quick to coordinate coverage with the vet before we picked up our pup, however frustrating that treatments that were necessary for our pup weren't covered.
Insurer: Trupanion Canada
By:
Trupanion cares for pets and owners.
Trupanion has always been responsive and their staff helpful when I have had questions.
Insurer: Trupanion Canada
By: