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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Slow processing time
It’s been two weeks and my claim still hasn’t begun to process
Insurer: Pets Best
By: Manny
Easy process
Website makes it easy to process claims and see updates on the ones already submitted.
Insurer: Healthy Paws
By: Bridget
Caring and thoughtful insurance...a…
caring and thoughtful insurance...a welcome change. If you had medical coverage for people I would sign up in a minute!
Insurer: AKC
By: Kurt Brown
Embrace Pet Insurance Claims Process is AWESOME
I am always impressed by the efficiency and effectiveness of Embrace's claims process. Clearly best in class. And, this time round, I noticed they've made it even more efficient.
Insurer: Embrace
By: Alex
Great communication and ease of understanding of policy
Actually very pleased from the entire experience thus far.
Insurer: Pets Best
By: Jaime
Increasing monthly payments
Trupanion is the worst. My 14 year old shih tzu monthly payments are ridiculous! They keep increasing it. I cant even remember my starting rate anymore. But currently it is $149.57 to $181.60!!!! Like for what?! We havent even been to the vet!! They are a scam! they lie and say they dont increase with your dogs age but they surely do! It is very disgusting.
Insurer: Trupanion
By: Lenore
Deuce will be on the mend!
Claim was adjudicated very quickly and now we have peace of mind in getting our dog proper treatments to get him well again.
Insurer: Trupanion Canada
By:
Easy to sign up Policy is well explained
Easy to sign up Policy is well explained
Insurer: Trupanion Canada
By:
Great Service!
Fast and accurate service. Very helpful when questions are asked. Quick turnaround from the time a claim is submitted to received a cheque.
Insurer: Trupanion Canada
By:
I do like the service and having insurance for my dog!
I do like the service and having insurance for my dog!
Insurer: Trupanion Canada
By: