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Great customer service!
Great customer service! Friendly and easy to make the change I needed to.
Insurer: Trupanion
By:
Great service!!!
Soon as the vet puts in a claim, I have an email within a couple hours about the claim. Very satisfied with the service.
Insurer: Trupanion
By:
Review
Prompt response, very good at keeping me up to date on claim and explaining the decision regarding what was covered
Insurer: Trupanion
By:
so far good experience.
so far good experience. hope to continue
Insurer: Trupanion
By:
Stephanie was patient polite and extremely helpful in walking me through the claims process.
Stephanie was patient, polite, and extremely helpful in walking me through the claims process. Her empathy was much appreciated.
Insurer: Trupanion
By:
Thanks for being so awesome.
You’re all very nice people and helpful.
Insurer: Trupanion
By:
Thanks, Trupanion!
The representative I spoke with was knowledgeable and able to give me a wide range of options. When I said I would need to call back after discussing those options with my husband, he provided his direct line/extension so I would be sure to get him when I did call back. It was nice to be able to deal with the same person throughout the process. Thank you!
Insurer: Trupanion
By:
Trupanion is a true friend!
Trupanion make it easy to submit a claim, and is always upfront about what they cover. They make it possible for us to provide our precious dog with the care she needs even when it turns out to be expensive surgery.
Insurer: Trupanion
By: