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It is very easy to file a claim and get…
It is very easy to file a claim and get reimbursed. When additional information is needed, I’m notified and I can just use the app to submit the information. If you own a pet, MetLife is the insurance you must have!
Insurer: MetLife
By: customer
I recommend Healthy Paws to everyone I…
I recommend Healthy Paws to everyone I know that is looking for pet insurance. Supper easy, are very clear up front regarding what they cover and most importantly they are prompt with their payment’s which is so important with today’s economy and rising vet costs. They make it so pet owners don’t have to decide between stopping or continuing treatment and possibly losing a family member due to that decision .
Insurer: Healthy Paws
By: James Yertzell
Fast
Fast, efficient, communicative, highly professional….thanks for your support!
Insurer: Trupanion
By: Randi
Disappointment in Wellness additional insurance not covering
I researched several pet insurance companies and decided to purchase Fetch after 2 conversations with a representative who told me to add the wellness insurance in order to cover upcoming procedures dental & spay for our female Dachshund. I questioned the person about any time elements prior to using insurance and also confirmed several times that the dental & spay surgery would both be covered. My claim came back shortly with only coverage for the dental cleaning and the spay surgery denied. I called the company twice and got a robo that hung up stating my phone number showed claim closed. After calling a different number I talked to 2 other people who now say I have to talk with someone else next week. All calls are recorded and I took detailed notes of the conversations. Charging $73 per month for pet insurance & marketing the coverage as a sales pitch impacts decisions pet owners make.
Insurer: Fetch
By: Carole Hardy Kershaw
Ive only had one claim
Ive only had one claim. I had a deductible but SPOT paid the balance with no hassle.
Insurer: Spot
By: Mary Austin
Our claim was reviewed immediately and …
Our claim was reviewed immediately and our provider was paid immediately.
Insurer: Trupanion
By: Dorothy Warder
The app is so user friendly
The app is so user friendly! It's easy to open a claim, upload the documents, and track the status of the claim.
Insurer: MetLife
By: Kris
Spot pet insurance rocks
After satisfying my deductible, the balance of my bill was deposited in my checking account. Best of all the website is easy to navigate through and real people answer the phone if you have any questions
Insurer: Spot
By: William Brose
Great customer service
Very helpful and resolved my issue in one phone call.
Insurer: MetLife
By: Kenzie