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Pet parents across the U.S. and Canada have left over 215,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy Paws Just Screwed Customers with Senior Pets!
I have been a loyal Healthy Paws Pet Insurance customer for 18 years this year. I've always had multiple pets covered at the same time and have paid Healthy Paws $1,000s over the years to protect my pets. Although I sincerely believe having the insurance has overall saved me money over the years, I just learned that Healthy Paws arbitrarily changed the reimbursement percentage on all pets 7 years and older to 70% from 90%. This makes a huge difference when you have an expensive claim! I have paid for 90% coverage for years and I am livid about this. The 90% coverage is extremely important when pets are seniors! Yet Healthy Paws screwed all pet owners by doing this! I will be researching what agencies I can talk to about this. Since Healthy Paws is backed by Chubb, you would think they would have the money to offer the coverage they have always offered. Maybe this is an indication of financial instability???? I would encourage you NOT to get Healthy Paws pet insurance for your pets, and if you have Healthy Paws, I strongly encourage you to find other coverage if your pets do not have pre-existing conditions. A Seriously Ticked Off Customer
Insurer: Healthy Paws
By: SB
This is our first time having Pet…
This is our first time having Pet insurance for our dog. She adopted Skyla from the Humane Society last July and they recommended it. Skyla had her first dental cleaning in February and needed 6 teeth removed due to lose of bone in the front. I submitted the procedure report and bills to Fetch and they covered $600 of the $1300 bill. We are very happy since we are retired on fixed income. Very happy with response. Linda Henninger
Insurer: Fetch
By: Linda
Easy to enroll
Site is very easy to use with helpful tools to compare plan benefits and pricing.
Insurer: MetLife
By: J. Peters
MetLife is efficient and easy to contact
MetLife is efficient
Insurer: MetLife
By: customer
Trupanion is always there for our dog
Trupanion is always there for our dog! Easy to work with, and quick to pay!
Insurer: Trupanion
By: Diane
MetLife Pet Insurance Claim Review
MetLife’s claim insurance is easy to navigate and takes less than 5 minutes to submit. MetLife is true to their promise of reviewing the claim in 3-5 business days and is very responsive. My claims have always been reviewed and closed within the timeframe promised. Thank you, MetLife!!
Insurer: MetLife
By: Irene Sharp
ITS EASY AND WORTH IT
GOT INSURANCE FOR OUR FURRY FRIENDS. less THAN YOU THINK WHEN AT THE PET EMERGENCY ROOM!
Insurer: MetLife
By: Charles Joiner Jr
COMPANY FEELS LIKE THEY'RE SCAMMING YOU.
Awful customer service. They deny your claim. Then you call and they go 'oh that was just an automated denial' It's like no human actually reads your claims. It's just scanned. So if you have them you HAVE to call them. Meanwhile my other dog insured by another company sends us a check immediately.
Healthy Pet - Happy Life
We had another pet insurance company that was horrible. So happy we changed to Pets Best. The claim process is very easy and the response time is swift. I Love this company.