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Trupanion makes it very easy to submit claims responds rapidly and clearly explains benefits.
Trupanion makes it very easy to submit claims, responds rapidly and clearly explains benefits. Our policy for a rescue mixed breed is a very reasonable price (we have a high deductible) for catastrophic or chronic issues, which was what we sought to cover. When our puppy was diagnosed with a significant joint issue Trupanion covered the costs at 90% as promised once the deductible was met. This was a huge relief. On the telephone, your customer service agent, Christopher, was positive and professional in helping me correct an error I made enrolling our second dog that resulted in a slightly lower monthly cost. I wish my human health insurer was as fast and responsive as Trupanion!
Insurer: Trupanion
By:
Trupanion simply does what they say they are going to do and with a smile!
Trupanion simply does what they say they are going to do and with a smile! Thank you for your promptness on our recent claim for Millie!
Insurer: Trupanion
By:
Very friendly and helpful
Very friendly and helpful
Insurer: Trupanion
By:
Very pleased
The enrollment process was easy, my questions were answered, I was very pleased that the person enrolling my dogs was not pushy.
Insurer: Trupanion
By:
Very polite and accessible
Very polite and accessible
Insurer: Trupanion
By:
You have always come through for us.
You have always come through for us. While Tanya didn't have the resources to answer my question, she did say she would forward it on to the proper department and they would contact me. I'm still waiting for a response. It was regarding a check you sent to us last year. Thank you,
Insurer: Trupanion
By:
Your company personnel seem very compassionate.
Your company personnel seem very compassionate.
Insurer: Trupanion
By:
Always a pleasure to work with your people they’re all kind and helpful - they’re all just super nice compassionate people your training must be terrific and your whole company attitude is just excellent.
Always a pleasure to work with your people, they’re all kind and helpful - they’re all just super nice compassionate people, your training must be terrific and your whole company attitude is just excellent. You came through for my 11 yr old dachshund Cindy. My biggest concern when I got her was if she would ever have back problems - I wanted her to always have the best care so I signed up with Trupanion all those years ago. As careful as I’ve always been.....she has IVDD. Trupanion came through for me and now I only have to focus on taking care of Cindy as she recovers so that whatever the outcome is she will have the best life and she deserves it. Thank You!
Insurer: Trupanion Canada
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Easy enrollment
because it was easy to sign up on line
Insurer: Trupanion Canada
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