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Excellent service
Excellent service. No nonsense claims coverage. How refreshing
Insurer: Trupanion
By: Alan L. Tallis
I recommend Health Paws insurance (HP)
I recommend Health Paws insurance (HP). My older dog (7 years) and my younger dog (2 years old) and my two granddogs are all covered by HP and we have had good experiences with HP. They are reasonable and promptly reimburse bills!
Insurer: Healthy Paws
By: Olivia
I highly recommend Healthy Paws insurance
Our older (7 years) and younger (2 years) dog are both insured by HP. We are very happy with the insurance. They have always been quite reasonable and very prompt in processing and sending reimbursement for our vet bills!
Insurer: Healthy Paws
By: Karen
Human insurance companies could learn a thing or two from Healthy Paws...
Human insurance companies could learn a thing or two from Healthy Paws Pet Insurance, truly. When I had to put my first dog down and emailed Healthy Paws with a heavy heart to end my policy, I never thought that I would receive a condolence card in the mail with personalized messages signed by every staffer in the office a week later--the compassion and care that went into such a simple act brought me to tears. Human insurance companies don't do that... Fast forward two years and we got another rescue puppy: there was no question that I would immediately return to Healthy Paws. However, I was thrown for a loop when around Tycho's first birthday, I took him to the vet because he was limping and was told that he needed two knee replacements. At almost $4500 each, I would never have been able to give my big fur baby the care he deserves without Healthy Pets. I submitted all of Tycho's medical history and all of his receipts and within a week of each claim, I received checks in the mail. Again, if only human insurance policies were so simple and accommodating... But that's not all! (I feel like an infomercial, but that's seriously how confident I am in this company.) Amidst the stress of helping my dog recover from his surgery, Healthy Paws customer service sent me follow-up emails to check on Tycho and see how he was doing--TWICE! When was the last time your HUMAN insurance did something like that? I will fur-ever use and promote Healthy Paws to my family and friends. They have cracked the code on customer service on so many levels while simultaneously making claims simple and straight forward.
Insurer: Healthy Paws
By: Christine L
If only human insurance was as good as my pet insurance!
Human insurance companies could learn a thing or two from Healthy Paws Pet Insurance, truly. When I had to put my first dog down and emailed Healthy Paws with a heavy heart to end my policy, I never thought that I would receive a condolence card in the mail with personalized messages signed by every staffer in the office a week later--the compassion and care that went into such a simple act brought me to tears. Human insurance companies don't do that... Fast forward two years and we got another rescue puppy: there was no question that I would immediately return to Healthy Paws. However, I was thrown for a loop when around Tycho's first birthday, I took him to the vet because he was limping and was told that he needed two knee replacements. At almost $4500 each, I would never have been able to give my big fur baby the care he deserves without Healthy Pets. I submitted all of Tycho's medical history and all of his receipts and within a week of each claim, I received checks in the mail. Again, if only human insurance policies were so simple and accommodating... But that's not all! (I feel like an infomercial, but that's seriously how confident I am in this company.) Amidst the stress of helping my dog recover from his surgery, Healthy Paws customer service sent me follow-up emails to check on Tycho and see how he was doing--TWICE! When was the last time your HUMAN insurance did something like that? I will fur-ever use and promote Healthy Paws to my family and friends. They have cracked the code on customer service on so many levels while simultaneously making claims simple and straight forward.
Insurer: Healthy Paws
By: Christine
The best decision
So far I am satisfied with the service. The only thing is, claims take a while to process but everything else is great.
Insurer: Pets Best
By: Cary
Awesome pet insurance! Worth every cent!
The best decision I made was to purchase pet insurance when I got a puppy! It's so easy through payroll deduction too!
Insurer: Pets Best
By: Jamie
Prompt and fair claims payments for 11 years
Our maltipoo has been covered by Trupanion for 11 years (since he was 6 months of age). The claims process has been extremely fast for each claim and the coverage has certainly been worth the premiums we have paid. Highly recommend.
Insurer: Trupanion
By: Wayne
Save your money.
WORST insurance ever. Just save your money for when you need to go to the vet. Really read what a “preexisting” condition is. They don’t need a formal diagnosis to deny something with that reason, which they’ll deny everything as a preexisting condition. I swear I could bring my dog in with a broken leg and it would say “dog had bones prior to policy start date.” Can’t get ahold of ANYONE from customer service. Waited forty five minutes on hold just to get hung up on. Took over a week to respond to my emails (multiple emails, got one response). SAVE. YOUR. MONEY.
Insurer: Pets Best
By: Shaughn